TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

we have a pro scan that was given to us and came with no book.

Customer Question
last nite our grandson got...
we have a pro scan that was given to us and came with no book. last nite our grandson got a hold of the remote and now we can not get any cable channels. can you help.
model #ps36710yxi other#050522543
i believe the last diget in the model # XXXXX XXXXX 1

we just got it fixed it was on outside antenia and not cable   thanks

please acknowledge
Submitted: 8 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 28 minutes by:
6/12/2010
TV Technician: 25 Year Electronic Tech, Technician replied 8 years ago
25 Year Electronic Tech
Category: TV
Satisfied Customers: 894
Experience: 25+ Years Consumer Electronics Technician, Component Level, 10+ years Telecommunication Engineer
Verified

JACUSTOMER,

Good morning,

First check the input or source to make sure it is on internal or tuner and not aux. Could you verify the model as I cannot find any info on this model number. Let me know how details.

Thank you

Ask Your Own TV Question
Customer reply replied 8 years ago
I walked away from computer just got message. we are checking now. please hold
TV Technician: 25 Year Electronic Tech, Technician replied 8 years ago
ok let me know.
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask 25 Year Electronic Tech Your Own Question
25 Year Electronic Tech
25 Year Electronic Tech
25 Year Electronic Tech, Technician
Category: TV
Satisfied Customers: 894
894 Satisfied Customers
Experience: 25+ Years Consumer Electronics Technician, Component Level, 10+ years Telecommunication Engineer

25 Year Electronic Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
When we turn on TV it always turns on to channel one and not
When we turn on TV it always turns on to channel one and not the last channel we were watching before turning it off. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Vizio tv model E470iA0 I want to go off cable and
I have a Vizio tv model E470iA0 I want to go off cable and watch tv from a indoor antenia. how do i do this. wI take it to the tv mode all i can get is a no master list . I cannot get it to do a chann… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We cannot work the remote to get the television on. Our
We cannot work the remote to get the television on. Our grandson used the remote in such a way that we cannot figure out how to get it to work again! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
About 3 years ago, our children gave us a Magnavox flat
About 3 years ago, our children gave us a Magnavox flat screen TV. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I was trying to fix pixel issues with our TV. I came to
I was trying to fix pixel issues with our TV. I came to "Auto Channel Scan", and now cannot get away from it. I have even unplugged the TV. I have run it 3 times now, but it just keeps asking me to do… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
We set up sharp aquos tv with Terk antenna. We got to step
We set up sharp aquos tv with Terk antenna. We got to step of scanning all local channels. Now how do we access those channels on the TV? … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
We t a button by mistake, on our remote Proscan Model PLED
We hit a button by mistake, on our remote for a Proscan Model PLED 3273a-B flat screen tv. We have a constant "No Signal" message. Verizon did a diagnostic, and report no problem on their end.last nig… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
There are certain channels on this TV that can only be
There are certain channels on this TV that can only be reached by using the - "dash" key. For example 26-1 is Comedy Central, 26-2 is Cartoon Network. The T.V. remote is new and yet the dash button on… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I was given a Sanyo DP32647 without the remote. Purchased a
I was given a Sanyo DP32647 without the remote. Purchased a universal remote, connected to cable, remote will turn on/off change channels but no picture, message flashes no signal....can you help?… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I'm setting up model NS-24L240A13 and got througe the auto
I'm setting up model NS-24L240A13 and got througe the auto channel scan and pressed enter and now all I have is this rectangle jumping all over the screen telling me to"please run channel auto scan". … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I cannot get a signal from my cable box and I cannot find my
I cannot get a signal from my cable box and I cannot find my remote for this TV. I thought I was adjusting the volume and lost the image. Polaroid TDX-01930B… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
I cant get scan channel message off and cant change channels
I can't get scan channel message off and can't change channels with remote or tv. Have model LCT3201AD. I am trying to connect to Direct TV… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We have a small 10 to 14 inch flat screen, Magnavox HDTV.
We have a small 10 to 14 inch flat screen, Magnavox HDTV. We do not have it hooked to cable or anything. We purchased an antenia, pluged it in and were told we needed to set the channels. We have a ve… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Sanyo TV remote broken and need to replace with universal.
Sanyo TV remote broken and need to replace with universal. TV Serial #DS 27010. Serial $V30602730099745. Need 3 diget # XXXXX start installing replacement.… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
We have a big old RCA TV. About l0 years. Just moved it to
We have a big old RCA TV. About l0 years. Just moved it to another location and are rying to hook up small digital divice instead of normal set top box Cannoot get it to work. Cannot find my original … read more
ProTV and Audio
ProTV and Audio
Principal. Engineering Technician
Bachelor\u0027s Degree
939 satisfied customers
my t.v. works perfect on d.v d. mode but when i switch over
my t.v. works perfect on d.v d. mode but when i switch over to d t v on my remote control it start out with a blue and white strip that says please select channel and then switch over to a black white… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
my 5 year old grandson got hold of our remote and has the TV
my 5 year old grandson got hold of our remote and has the TV set between Channel 3 and 33 with the set button blinking red - How do I remove what ever he has done?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a RCA Guide Plus Gold Gemstar and Im only getting 11
I have a RCA Guide Plus Gold Gemstar and I'm only getting 11 channels. It is hooked up to cable tv. All my other tv's are getting all channels. This started when a friend came over and tried to hook u… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x