TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

How to turn off closed caption on a Samsung TV

Customer Question
?...
How to turn off closed caption on a Samsung TV ?
Submitted: 7 years ago.Category: TV
Ask Your Own TV Question
Answered in 19 minutes by:
5/24/2010
TV Technician: Louie, Technician replied 7 years ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 12,807
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified
Hi and welcome to the site,

Would this be when in TV mode (analog or digital)? Or when watching a movie or program from an external source such as a cable box or a DVD player?

Good luck and thank you for asking.


Edited by Benimur on 5/24/2010 at 6:29 AM EST
Ask Your Own TV Question
Customer reply replied 7 years ago
TV mode digital when watching television from a cable box
TV Technician: Louie, Technician replied 7 years ago
Based on the above information, the Closed Caption (in this instance) is enabled/disabled in the cable box and not on the Samsung TV hence it is not even available to be turned off in the Samsung's menu (grayed out).

Edited by Benimur on 5/24/2010 at 9:42 AM EST
Ask Your Own TV Question
Customer reply replied 7 years ago
so how does one turn off the closed caption in the cable box?
TV Technician: Louie, Technician replied 7 years ago
What is the brand and model of the cable box?

Edited by Benimur on 5/24/2010 at 3:31 PM EST
Ask Your Own TV Question
Customer reply replied 7 years ago

motorola dolby digital, HDTV Capable

DCT6200/1000

TV Technician: Louie, Technician replied 7 years ago
To disable Closed Captioning on a Motorola DCT6200:
  • with the TV turned ON and set to the cable box, power OFF the Motorola DCT6200;
  • press MENU key on the DCT6200's front panel;
  • verify "USER SETTINGS" is displayed on the Samsung;
  • press UP/DOWN to highlight "CLOSED CAPTION";
  • press > to select "DISABLED";
  • press POWER or MENU when done.


Edited by Benimur on 5/25/2010 at 11:47 AM EST
Ask Your Own TV Question
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 12,807
12,807 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

12,807 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,425 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Do you know if 4K RCA TVs (or model RTU4853) come with HDR?
Do you know if 4K RCA TVs (or model RTU4853) come with HDR? If so, how do I enable it? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have aLGSmart LH570B and am try in set up wireless head
I have aLGSmart LH570B and am try in set up wireless head set. I Have talked to the headset company and they cannot find why it does not work … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
On Samsung un46eh5000 spdf output will not change to dolby
on Samsung un46eh5000 spdf output will not change to dolby digital which is what my vizio soundbar wants … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
I have my 4k apple tv connected to my tv and my tv connected
Hi! I have my 4k apple tv connected to my tv and my tv connected to my soundbar via an optical cable. When I use my apple tv the sound plays only when I play music or in the menu, the second I want to… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,067 satisfied customers
I have Net Flix and at present it won't work.Called cable
I have Net Flix and at present it won't work.Called cable company and they said it was an app already on the phone and they said to call Samsung,son next door has net Flix and having no problem,so don… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
How to disable Dolby digital on model str dh520, Str dh520
Once every week for past year.press and hold power button to clear it … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
Turn tv on light blinks a few times,then goes back to red.TV
Turn tv on green light blinks a few times,then goes back to red.TV never turns on.Sometimes I get a screen full of diferent vertical lines then turns off. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
Menu options are down at the bottom of the screen and won't
Menu options are down at the bottom of the screen and won't go off … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Ok I have 32in led Dolby digital HDMI energy star tv and tv
Ok I have 32in led Dolby digital HDMI energy star tv and tv when you turn on it turns right back off what can I do to reset it… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
How to connect a jvc Genessa TV (model # lt-42e478) to an
How to connect a jvc Genessa TV (model # lt-42e478) to an external speaker. I have one plugged into the audio out ports, but it isn't working… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Hitachi LTD HDTV 40" TV. ON THE BOTTOM OF THE
I have a Hitachi LTD HDTV 40" TV. ON THE BOTTOM OF THE SCREEN THERE ARE I ONE COVERING THE BOTTOM OF THE SCREEN THAT SAY 1080P, DOLBY DIGITAL, 0N/SLEEP TIMER, DYNAMIC BACK LIGHT CONTRAST, HDMI, ECO. E… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
315 satisfied customers
My Emerson led TV won't turn on with the remote for the TV
My Emerson led TV won't turn on with the remote for the TV or Cable remote (Direct TV). … read more
Louie
Louie
Technician
12,807 satisfied customers
We can't get it to work its home pioneer, What you mean,
We had dish Net work first they had something call RCA in the back we plug it in and it work but now we got direct tv they don't have RCA but our tv do we still want work … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have an older sharp lcd with a coaxle digital output. i
i have an older sharp lcd with a coaxle digital output. i have tried conneecting it to a DAC but i cant find an option to swith it to PCM. The problem is that the TV is Dolby Digital and someone said … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
I am trying to turn on dolby with my denon avr-s700w. My
I am trying to turn on dolby with my denon avr-s700w … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
I have an Emerson tv Model LF32oEM4 A LED Dolby HDM1 What do
I have an Emerson tv Model LF32oEM4 A LED Dolby HDM1 What do I need to do to hook up my DVD player to it so I can watch my own DVD's … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a small sharp dolby digital tv Energy Star; which
I have a small sharp dolby digital tv Energy Star; which I've had for about 10 years. It just started shutting off by itself, and it's not on a timer.… read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
4 boxes showing dolby, hd, etc,keep showing up in the lower
4 boxes showing dolby, hd, etc,keep showing up in the lower left hand corner of the screen about every minute and stays on for about 10 seconds. when i would turn on the tv before it would show in sto… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
315 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x