How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Joe Your Own Question
Joe, Electronic Tech
Category: TV
Satisfied Customers: 831
Experience:  Over 30 years in electronics, Board Repair, TV's, Gaming,
Type Your TV Question Here...
Joe is online now
A new question is answered every 9 seconds

ilo TV no color only black and white what should i do

Customer Question

ilo TV no color only black and white what should i do? The tv will play movies dvds in color on HDMI and we would like to get a answer to nite if at all possible so we can fix the tv...
Submitted: 7 years ago.
Category: TV
Expert:  Joe replied 7 years ago.

It sounds like the processor in the TV or the cable box processor is locked up, and if you unplug both units from the wall for 40 MIN, that should reset the processors back to normal.

Also can be the tuner, and you can bypass it and use the Video input, if it is the tuner. Let me know I'll help.

Customer: replied 7 years ago.
I did what you said and it has no signal now, what do i do????????
Expert:  Joe replied 7 years ago.
You have to change the input to Video mode.
Customer: replied 7 years ago.
Yes i changed the input to video mode and it didnt help . I unpluged the tuner board for 40min and i have nothing on my tv(no sound,pictureand it just say no singal) Its like i have no cable.Do you think it might be the tuner board???? What do you think?Is there any thing eles I can try??????
Expert:  Joe replied 7 years ago.
It is the main signal board. Try they might have the signal board.