How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rod Your Own Question
Rod, TV & Communications Sys Repair
Category: TV
Satisfied Customers: 4501
Experience:  FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
Type Your TV Question Here...
Rod is online now
A new question is answered every 9 seconds

I have a LG plasma tv - picture not working! How much would

Resolved Question:

I have a LG plasma tv - picture not working! How much would I expect to pay to repair & can you recomment anyone?
Submitted: 7 years ago.
Category: TV
Expert:  Rod replied 7 years ago.
Hi Rosemary,

Do you have sound and other functions okay (channel/etc). Are you in Australia?

Customer: replied 7 years ago.
yes sound is working ok
Expert:  Rod replied 7 years ago.
Hi Rosemary,

The most common problem with Plasma TVs, where you have sound, but no picture is the Y-sus board. This is the board that provides the high voltage to the plasma display, some models have associated Y-driver boards that could cause the problem also.

A repair of that nature will run about $250 plus labor, if it is just the Y-sus board. If it is one of the driver boards (there are two - usually only one fails), they cost about $125 each plus labor, but sometimes the Y-sus board will have to be replaced also. These prices are US currency.

I cannot recommend a local repair shop for your area - I believe you are overseas from me (I'm in the US), but if you have your user manual, there will be a number to call locally for an authorized service center.

Rod and 2 other TV Specialists are ready to help you