How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan - Master Tech Your Own Question
Dan - Master Tech
Dan - Master Tech, Master Electronic Technician
Category: TV
Satisfied Customers: 1904
Experience:  Nearly 4 decades of installing and repairing TV's of all types.
Type Your TV Question Here...
Dan - Master Tech is online now
A new question is answered every 9 seconds

Im having a color shift problem with my Hitachi Ultravision

Customer Question

I'm having a color shift problem with my Hitachi Ultravision Digital TV model #53UWX10BA. I can't find the manual but I did find a button called Magic Focus and that only made it worse. Help!
Submitted: 8 years ago.
Category: TV
Expert:  Dan - Master Tech replied 8 years ago.
GreetingsCustomer the problem you are having is with the convergence circuit of the DP14G chassis in your Hitachi TV. This is preventing the Magic Focus from performing properly. There is a repair kit available for technicians that consists of 6 resistors and 2 convergence IC's to rectify the problem. In the event that there are additional problems, there could be issues with the DCU (Digital Convergence Unit) as well.

I can provide you with whatever manuals (owner's or service) you need for your TV. If you need additional information, please let me know.

Dan - Master Tech and 2 other TV Specialists are ready to help you
Customer: replied 8 years ago.

Can I try to order parts myself or do I need a repair tech?
[email protected]
Expert:  Dan - Master Tech replied 8 years ago.
While I can supply you with a list of the parts I mentioned, that is only the beginning. Having the technical expertise to work on electronic equipment such as this is essential along with the proper equipment for soldering, a DVM for measuring voltages and resistance and a service manual. There is nothing worse for a professional technician than to try to correct someone else's mistake when they try to repair something themself. Please don't mistake what I am saying as trying to discourage you, I just want to make sure you are aware of any potential consequences.