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My Polaroid LCD TV screen goes black after it is on for several

Customer Question
minutes. Sound still works...
My Polaroid LCD TV screen goes black after it is on for several minutes. Sound still works, but the screen blacks out. If you turn it off and then back on, the screen comes back on for a few more minutes then blacks out again. What could be wrong with it? It is only about a year and a half old.
Submitted: 8 years ago.Category: TV
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Answered in 50 minutes by:
5/16/2009
TV Technician: Flatpanel Guru, Lead Technician HD replied 8 years ago
Flatpanel Guru
Flatpanel Guru, Lead Technician HD
Category: TV
Satisfied Customers: 722
Experience: Factory Trained and Certified on PLASMA, HDTV, LCD, and Bose. Authorized Servicer, 15yrs Exp.
Verified

Welcome to Just Answer,

 

My name is John

 

It sound like you are having a failure of the 24v portion of your power supply, it supplies the backlight and some video function, it is a common failure and can cause no picture, dim picture and dead set.

 

Well then let see what i can do to help first off if you really want to try to order the part to fix it yourself (its $560) the module is the only part polariod sells to customers, it is the entire metal box inside but dont worry... i have some better news. It can be fixed for lots cheaper but you need a good bit of knowledge, i would recommend taking it too you local service center.

 

You will need all the 1000 microfarad capacitors replaced and check d9 and z4 this is what most ofter causes this failure. (a good shop it should cost less then $200.00) if you dont know of a good shop look on www.citysearch.com and if your in michigan come see me (but i bet your not close enough thats okay) this is a known issue and if you feel like tearing the power supply apart and fixing it you can give it a shot.

 

The caps will look swollen on top bulged while the others are flat. the diode is hide under the heat shink on the right hand side of the power input connector (if the connector was on in the position of being the lowest part (bottom of the board perception make this tricky)

May look like this:

graphic

 

Hope this helps,

 

If you have any questions let me know.

 

Thanks,

 

John

You can get the diode it is a standard power supply diode 1/4 watt and the caps from digikey.com

Flatpanel Guru
Flatpanel Guru, Lead Technician HD
Category: TV
Satisfied Customers: 722
Experience: Factory Trained and Certified on PLASMA, HDTV, LCD, and Bose. Authorized Servicer, 15yrs Exp.
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Flatpanel Guru
Flatpanel Guru
Flatpanel Guru, Lead Technician HD
Category: TV
Satisfied Customers: 722
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Experience: Factory Trained and Certified on PLASMA, HDTV, LCD, and Bose. Authorized Servicer, 15yrs Exp.

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