How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Martin Your Own Question
Martin, Technician
Category: TV
Satisfied Customers: 4934
Experience:  Studied video technologies before university. I still fix TV's in spare time.
Type Your TV Question Here...
Martin is online now
A new question is answered every 9 seconds

I need the device code for the RCA Model RTD315W Home Theater

Resolved Question:

I need the device code for the RCA Model RTD315W Home Theater System device code for a Comcast universal remote controller.
Submitted: 8 years ago.
Category: TV
Expert:  Martin replied 8 years ago.
HelloCustomer, welcome to Just Answer.

Comcast refer to 2 category of device that could fit the unit.

Audio Receivers:
RCA 1023, 1254, 0531

Home Theater in a box:
RCA 1913

It's possible not all function are supported, it's even possible that if the Unit is too new, the required code will not be in the remote internal database.
Martin and other TV Specialists are ready to help you
Customer: replied 8 years ago.

The information provided did not solve my problem of not being able to control the referenced device with the Comcast Cable remote control. I already had tried the audio receiver codes provided were apparently not for the RTD315W Home Theater System even though the Comcast remote control recognized them. The other code you provided may be the correct code but just not in the remote database because it was not recognized by the remote controller. The unit has a remote control for its use so it obviously has an assigned device code. There may be a way to program the Comcast controller with the other remote to find the code. I will contact the cable company this coming week. Thanks for your help.