Facing TV Problems? Ask a TV Technician.
HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?
What is the model number of the TV? The model number will be displayed on a tag on the back of the TV near where the power cord is attached.How long have you owned the TV?
Thank you again for trusting us with your problem.
Please reply as soon as possible so that we can finish answering your question.
Once the volume goes down can it be turned back up right away?
Remove the batteries from any remotes you may have to rule out the remote as a possible cause. As strange as it may sound this problem can be caused by light dimmers, florescent lights, a bright light shinning into the remote sensor on the TV. Once all of these sources have been eliminated I believe the problem will be a bad control board in the TV. The only way to know for sure what is causing the problem, which parts that are no longer within factory specs and for proper repair all the electronics must be diagnosed by someone with the correct electronic test equipment and the skills to use the test equipment. If you have no electronic training I will suggest that this be professional replaced. The repair should cost $150 to $250.
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