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My car jerks when I accelerate after being stopped at a red…

Customer Question
My car jerks when...

My car jerks when I accelerate after being stopped at a red light

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

When I stop at a red light and then go my car hesitates or jerks

Mechanic's Assistant: What is the model/year of your Kia?

2012 Kia Optima

Mechanic's Assistant: Are you fixing your Optima yourself? What have you tried so far?

I haven’t tried anything yet

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No that’s it

Submitted: 4 months ago.Category: Transmissions
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Answered in 4 minutes by:
3/26/2018
Transmission Mechanic: Mechanic01, ASE Certified Technician replied 4 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Transmissions
Satisfied Customers: 3,776
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned you will receive a system automated call request, that is not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Also I am not paid hourly by just answers, I am only paid when you rate me, so if you could please respect my time and knowledge by rating me when we are finished that would be wonderful. If you could please indicate your level of experience and what you are looking to get out of your session today. Ok lets get started! Do you feel like its in the transmission or engine? Is there check engine light on?

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Customer reply replied 4 months ago
No check engine light on on
Customer reply replied 4 months ago
I’m not sure if it a engine problem don’t know much about cars
Transmission Mechanic: Mechanic01, ASE Certified Technician replied 4 months ago

do you know enough to check the transmission fluid?

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