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Twice, several weeks apart, my transmission failed when I I…

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Twice, several weeks apart...

Twice, several weeks apart, my transmission failed when I I drove over a small speed bump at very low speed. None of the controls worked. The car rolled to a stop and I was able to shift into park and then back into drive and everything worked fine.This happened on the same small bump. The transmission otherwise is fine. I have a 2012 Hyundai Genesis.

Mechanic's Assistant: How old is the transmission? Have you noticed any leaking?

5 yeas, 50,000 miles of easy use. No leaks

Mechanic's Assistant: What is the make/model of your car?

2012 Hyundai Genesis V6

Mechanic's Assistant: Are you fixing your Genesis yourself? What have you tried so far?

I have never had a problem of any kind.

Submitted: 7 months ago.Category: Transmissions
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Answered in 5 hours by:
12/24/2017
Transmission Mechanic: Chris (aka- Moose), Technician replied 7 months ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Transmissions
Satisfied Customers: 1,918
Experience: 16 yrs. experience with auto, manual, & CVT drivelines
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Once you go over this bump does the engine remain running?

How fast are you going over this bump?

Have you checked the trans oil fluid level?

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Transmission Mechanic: Chris (aka- Moose), Technician replied 6 months ago

Hello, Chris here again,

I am checking in to make sure you got everything you expected from my answer. The option to rate my response or reply is still available. I want to make sure you were pleased with what you paid for.

Thanks Chris

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Customer reply replied 6 months ago
I see no answer. I only agreed to $5 to contact you.Justanswer has charged my card $57 which I did not authorize. I have received no help and I am not happy. I wastold I wold be happy or would hae a refund. I want the refund.
Customer reply replied 6 months ago
Nor I see you want $26 in additon to the $57 I have paid. No way. I am disputing these charges
Transmission Mechanic: Chris (aka- Moose), Technician replied 6 months ago

You paid 5$ to post a question.

You got a response and the remainder of the question value was charged.

I posted an info request on the 24th you never replied.

On the 29th you agreed to a membership plan.

Contact the website to discuss the fees, I just answer questions about cars.

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Chris (aka- Moose), Technician
Category: Transmissions
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