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My transmission seems to be clunking when it is shifting ..

Customer Question
My transmission seems to...

My transmission seems to be clunking when it is shifting .. particularly noticeable when I slow down and then speed up again ..... 2017 denali with 60,000km but it was doing it pretty much right when I bought it new ... seems to be getting more frequent now

Mechanic's Assistant: Where exactly do you think the noise is coming from? And how long has this been going on?

I believe it is the transmission ... others I have talked to have a similar issue ... if you read my first chat it tells you it started pretty much from the start

Mechanic's Assistant: What is the model of your '17 GM?

Half ton denali/gas

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

No ... its been under warranty and I have had the dealer look at it a couple of times .. they are suggesting its 'normal' .... it is not normal to buy a new truck and have this kind of clunking

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Please connect me

Submitted: 10 months ago.Category: Transmissions
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Answered in 1 minute by:
9/25/2017
Transmission Mechanic: Mechanic01, ASE Certified Technician replied 10 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Transmissions
Satisfied Customers: 3,788
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

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Transmission Mechanic: Mechanic01, ASE Certified Technician replied 10 months ago

have you been taking it to the same dealership?

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Customer reply replied 10 months ago
I'm already leary of this process ... I am not calling ... please respond by text .... I understand from googling this issue I am not alone so it must be something fairly common to deal with
Customer reply replied 10 months ago
I do not authorize anything more than the $5. initially indicated to be charged to my visa and that should not be charged without you responding to my question via text.
Transmission Mechanic: Mechanic01, ASE Certified Technician replied 10 months ago

this question is 26$, you have to pay for good information, im glad you said that I was in mid type about to tell you what to do. just contact customer service for a refund

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