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I have a 2014 BMW 328d in my shop when you turn the steering…

Customer Question
I have a 2014...

I have a 2014 BMW 328d in my shop when you turn the steering wheel it goes out of gear

Mechanic's Assistant: Do you have power steering? Have you checked the power steering fluid?

Yes

Mechanic's Assistant: Are you fixing your 328d yourself? What have you tried so far?

Yes we a deciding whether to take the job or not we are a repair shop. We have scaned it with a snap-on verus no trans codes it has electric steering

Submitted: 11 months ago.Category: Transmissions
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Answered in 4 days by:
9/11/2017
Transmission Mechanic: Pete, Automotive Mechanic replied 11 months ago
Pete
Pete, Automotive Mechanic
Category: Transmissions
Satisfied Customers: 33,359
Experience: GM and Mercedes vehicle technician.17 years experience.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.My info is somewhat limited on your model here but I had seen no one else has responded and would like to see if I can help here.If at any time you feel that I cannot help with this please let me know.

This is an odd one here.You may have a connection issue to the transmission with an electrical connection coming loose or leading to the transmission or shifter.When turning the vehicle shifts slightly one way or the other and if there is a connection issue this can occur here.I would have this checked to see if any connection issues are found needing repaired or reconnected.If this is or was already checked and found to be o.k. let me know so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

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Pete
Pete, Automotive Mechanic
Category: Transmissions
Satisfied Customers: 33,359
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Experience: GM and Mercedes vehicle technician.17 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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