How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Transmissions
Satisfied Customers: 1735
Experience:  16 yrs. experience with auto, manual, & CVT drivelines
Type Your Transmissions Question Here...
Chris (aka- Moose) is online now
A new question is answered every 9 seconds

My girlfriends 2003 CTS is having transmission problems. It

Customer Question

Hi Pearl, my girlfriends 2003 CTS is having transmission problems. It will not engage into reverse, neutral is actually a drive gear now, and all other gears still drive? The car has ~160,000 km's on it.
JA: How old is the transmission? Have you checked the brake switch?
Customer: Not yet, i'll have to find it first I guess lol, would that affect only reverse gear?
JA: Are you fixing your CTS yourself? What have you tried so far?
Customer: It only just happened, and no, I will not be fixing it myself
JA: Anything else you want the mechanic to know before I connect you?
Customer: it will not go into neutral while the car is running, but it will with the car not running, I had to push it out of a nose first parking spot, then start the car, and it drove home fine, but it will not engage reverse. It is like park and reverse are PARK, and everything else (including neutral) are a drive gear?
Submitted: 11 months ago.
Category: Transmissions
Expert:  Ron replied 11 months ago.

Hello. My name is ***** ***** I am happy to assist you today. Give me just a moment to review your post, and I'll be right back with the help you need.

Expert:  Ron replied 11 months ago.

Has the system been scanned to see if there are any fault codes seting


Customer: replied 11 months ago.
I haven't had it scanned yet, I can access the fault codes by pressing f1 and f6 simultaneously, but I don't have the codes legend?
Expert:  Ron replied 11 months ago.

Doing that may not allow you to retrieve any transmission codes , if you can see if you can get it scanned with a full scanner to see if there are any electronic transmission codes setting. Post back with the results and we can work from there.

Customer: replied 11 months ago.
sounds good, thanks
Expert:  Ron replied 11 months ago.

Post back when you ready and we can work from there.