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What is the current required fixes '14 Ford Focus

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what is the current required...
what is the current required fixes for the '14 Ford Focus transmission shuddering issues, mine has 23500 miles and clearly has the issue at slow speeds and inclines. At times feels like the car is going over a rumble strip
Submitted: 2 years ago.Category: Transmissions
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Answered in 20 minutes by:
1/31/2016
Transmission Mechanic: Trans_ Service, .................. replied 2 years ago
Trans_ Service
Trans_ Service, ..................
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Hello. Welcome to Just Answer. Please allow me to assist you. In our shop, we have observed this issue many, many times. There are two different possibilities for the service department to do.

1.) Reprogram the computer (this works about 15% of the time, but they have to do it first).

2.) Replace the clutch pack inside the transmission

We have had reprogrammed computers last for several months before the issue returned. Other car, the shudder was back the next day.

Your recommendation would be to have the new software programmed, and drive it. If the shudder returns, request that the replace the clutch pack assembly.

Fortunately, both of these rectifications are covered under the warranty program.

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Customer reply replied 2 years ago
thanks , does the the clutch pack repair also include the upgrade shaft seals, i'm told the older black ones fail in service and there improved material seals that are available
Transmission Mechanic: Trans_ Service, .................. replied 2 years ago

You are very welcome. The seals, if faulty, should be replaced. I would ask for the upgraded seals, but, as a rule, manufacturers do not replace parts that are 'good', even though there is a better part available. Since you are looking at the vehicle being out of your hands for a bit, they owe you the courtesy of doing any upgrade that is available.

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