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I got a message to stop in a safe place and check hybrid…

Customer Question
I got a message...

I got a message to stop in a safe place and check hybrid system.

Mechanic's Assistant: What is the model/year of your Toyota?

2012 prius c

Mechanic's Assistant: Are you fixing your Prius yourself? What have you tried so far?

Nothing, just checking with you

Submitted: 3 months ago.Category: Toyota
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Answered in 7 hours by:
3/26/2018
Toyota Mechanic: Shawn Few ,
 replied 3 months ago
Shawn Few
Category: Toyota
Satisfied Customers: 144
Experience: Lead Tech at F1 Auto Service
Verified

Hi , I see that your question has been sitting for a while and has not been answered ,I m sorry for your wait and I like to assist you on it , if you still have not had the issue resolved

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Toyota Mechanic: Shawn Few ,
 replied 3 months ago

T​his vehicle is 2012 and these HV battery last 5 to 6 years , Most likely the HV battery needs replacing at this time , But what we need to be accurate is to have it scanned using a Toyota Scanner that Can HV ECU for faults , and based on these faults we can pull a pin point troubleshoot ,a specific Toyota scanner can read individual cells Voltage readings on the hv , we have 72 individual cells in it,connected in series , if one or more cell is weak , it will stop charging ,

if it turned out to be hv battery ,now days you can have rebuild ones ,you can mail yours in and they send you one with 18 month warranty at around $1000 ,dealer is way more expensive .you find the rebuild service company on ebay.com

If more help is needed, Please use the reply Tab to continue our conversation.

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I work on delivering the best answer and help but in some cases,

It can be difficult to do without seeing the vehicle.

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Satisfied Customers: 144
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