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Ran out of gas and even with 4 gallons in it will not

Customer Question
Ran out of gas...

Ran out of gas and even with 4 gallons in it will not restart

Mechanic's Assistant: Has the vehicle turned into a gas hog? And how does it start -- same as usual?

Will not start at all

Mechanic's Assistant: What is the model/year of your Toyota?

2009

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Restarting it several times added 4 gallons to the tank

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Dealership said it has to be towed. Is there a way to reset it while on the side of the ride?

Submitted: 4 months ago.Category: Toyota
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Answered in 9 minutes by:
3/10/2018
Toyota Mechanic: david craig, Auto Mechanic replied 4 months ago
david craig
david craig, Auto Mechanic
Category: Toyota
Satisfied Customers: 5,784
Experience: owner/mechanic at 3D Automotive
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Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Toyota Mechanic: david craig, Auto Mechanic replied 4 months ago

2009 Toyota what? and size of engine please

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Customer reply replied 4 months ago
2009 Prius
Toyota Mechanic: david craig, Auto Mechanic replied 4 months ago

when you try to start it can you hear the fuel pump running?

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Customer reply replied 4 months ago
It is a hybrid. Says add gas even though I have added 5 gallons. Never tries to turn over and does not go into drive or reverse just sits in neutral
Customer reply replied 4 months ago
Never mind this is taking too long. I will call a tow truck
Toyota Mechanic: david craig, Auto Mechanic replied 4 months ago

ok

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