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It looks like my relase cable got loose from it's handle.

Customer Question
It looks like my...

It looks like my relase cable got loose from it's handle

Mechanic's Assistant: What is the model/year of your Toyota?

Sienna 2014

Mechanic's Assistant: Are you fixing your Sienna yourself? What have you tried so far?

I was trying to refill my wiper fluid but when i pull the hood relase handle, i don't feel the snug or resistance that make the hood pop

Mechanic's Assistant: Do you hear a thunk when you pull the lever?

No

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Do i have to pay for this consultation?

Submitted: 1 month ago.Category: Toyota
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Answered in 8 minutes by:
1/17/2018
Toyota Mechanic: Mechanic01, ASE Certified Technician replied 1 month ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Toyota
Satisfied Customers: 2,048
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started! You do have to pay for this it is 22$ would you like to continue?

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Chris (aka-Moose)
Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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