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My 2005 highlander wont start. Replaced battery. Turn the…

Customer Question
My 2005 highlander wont...

My 2005 highlander wont start. Replaced battery. Turn the key and all dash lights come on and i can hear the fuel pump. Nothing happens after. Could this be a security lockout problem? Is there a way to reset it?

Mechanic's Assistant: Have you checked the fuses? The dashboard bulbs?

Yes, all fuses. Bulbs are good

Mechanic's Assistant: Are you fixing your Highlander yourself? What have you tried so far?

Checked fuses. The engine just seems like its not getting a signal to fire up.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I wish i could provide better info

Submitted: 7 months ago.Category: Toyota
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Answered in 1 minute by:
1/3/2018
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago
david craig
david craig, Auto Mechanic
Category: Toyota
Satisfied Customers: 5,988
Experience: owner/mechanic at 3D Automotive
Verified

Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

is the security light going out when the key is turned to the start position?

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Customer reply replied 7 months ago
It is already off at that point. It only blinks and goes off after I unlock car.
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

if the security light goes out when you turn the key to start, its not anti theft that is the problem

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Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

are you getting any noise when trying to start? a click? rapid clicks?

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Customer reply replied 7 months ago
I thought it may be related to that because I just replaced battery.
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

if it was related, the security light would be flashing fast when trying to start it

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Customer reply replied 7 months ago
Any ideas of what would cause the car not to start? Would a video of me trying to start it help?
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

is it making any noise?

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Customer reply replied 7 months ago
I only hear fuel pump working. Nothing else.
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

you didn't reverse polarity by mistake when looking up the battery?

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Customer reply replied 7 months ago
No
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

disconnect the battery. both terminals. hold them together for 30 seconds, then reconnect them

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Customer reply replied 7 months ago
Did it
Customer reply replied 7 months ago
Should I try to start it?
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

yes

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Customer reply replied 7 months ago
Nothing.
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

try to start it in neutral

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Customer reply replied 7 months ago
Nothing. Thanks for all your help but I need to cut this short.
Customer reply replied 7 months ago
How do we disconnect and complete payment etc?
Toyota Mechanic: david craig, Auto Mechanic replied 7 months ago

ill opt and

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Toyota Mechanic: Marty, ASE Certified Technician replied 7 months ago
Marty
Marty, ASE Certified Technician
Category: Toyota
Satisfied Customers: 55,280
Experience: ASE & Bosch Master Tech. 30 years experience.
Verified

Hi, different expert here. My name is***** sounds like your starter has failed. You should check the 7.5 amp starter fuse in the fuse box under the hood. If the fuse is good you will need to test the voltage at the small black/white wire to the starter solenoid. If you have battery voltage at the solenoid wire when the key is turned to the start position you will need to replace the starter motor.

Let me know if you have any questions.

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Toyota Mechanic: Chad Farhat, Owner replied 7 months ago
Chad Farhat
Category: Toyota
Satisfied Customers: 11,760
Verified
Phone call session started
Toyota Mechanic: Marty, ASE Certified Technician replied 7 months ago

Hi, just checking in. Did you find the problem?

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