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I have had my Prius Prime for a year and i love it. However,

Customer Question
Hi, I have had...

Hi, I have had my Prius Prime for a year and i love it. However, about a month ago it started not fully charging. it used to charge to about 32-33 miles and now just 21 or 22. it takes the same amount of time to charge

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

No it is not the battery it is the electric system

Mechanic's Assistant: What year is your Prius?

2017. It was one year old this week

Mechanic's Assistant: Are you fixing your Prius yourself? What have you tried so far?

There is nothing to be fixed. it just doesn't charge for as many miles sos I am using more gas/running out of charge on the electric motor more quickly. i get service at the dealer. They had no clue

Submitted: 7 months ago.Category: Toyota
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Answered in 2 minutes by:
12/31/2017
Toyota Mechanic: Steve, Automotive Expert replied 7 months ago
Steve
Steve, Automotive Expert
Category: Toyota
Satisfied Customers: 25,940
Experience: Automotive Expert
Verified

hi how can I help you with this? what was your specific question?

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Customer reply replied 7 months ago
Trying to find out from Toyota why my Prius Prime stopped charging for up to 33 miles per full charge and now charges only to 22
Toyota Mechanic: Steve, Automotive Expert replied 7 months ago

this is an independent question and answer site... not Toyota... how can I help you?

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Customer reply replied 7 months ago
I keep typing the question-why does my Prime not charge all the way to 33 miles anymore.
Customer reply replied 7 months ago
Are you not getting what i type?
Toyota Mechanic: Steve, Automotive Expert replied 7 months ago

Please do not forget to click a five star rating as a rating is how I receive credit for my answer, thank you

because the battery is losing capacity over time.

Please let me know if you have further questions. Please do not forget to click a five star rating as a rating is how I receive credit for my answer, thank you. Best wishes with your vehicle

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