Toyota

Have Toyota Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

HELP I PUT BATTERY IN WIFES VENZA NOW NAVIGATION AND RADIO…

Customer Question
HELLO HELP I PUT...

HELLO HELP I PUT BATTERY IN WIFES VENZA NOW NAVIGATION AND RADIO DONT WORK SAYS INSERT MAP DVD ,SO OPENED AND REMOVED MAP DVD REINSTALLED ,DISCONNECTED BATTERY JUMPED TOGETHER 10 MINUTES REHOOKED UP STILL SAME ,I NOTICED WHEN CAR STARTED IT STALLS FIRST START THEN STARTS AND STAYS RUNNING BUT NAVAGATION SAYS SAME INSERT DVD MAP HELP ITS CHRISTMAS SEASON

Mechanic's Assistant: Have you checked the fuse?

RADIO FUSE GOOD

Mechanic's Assistant: What year is your Venza?

2009

Mechanic's Assistant: Are you fixing your Venza yourself? What have you tried so far?

PUT NEW BATTERY NOW NAVIGATOR SYSTEM SAYS INSERT DVD MAP ,DID THAT TRIED REMOVE CABLES JUMPER TOGETHER FIE 10 MINUTES

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

RADIO WONT COME ON,AND NOW WHEN YOU START VEHICLE FORST START STALLS IMMEDIATE THEN RESTARTS AND STAYS RUNNING

Submitted: 8 months ago.Category: Toyota
Show More
Show Less
Ask Your Own Toyota Question
Answered in 8 hours by:
12/20/2017
Toyota Mechanic: Eric, Automotive Repair Shop Manager replied 8 months ago
Eric
Eric, Automotive Repair Shop Manager
Category: Toyota
Satisfied Customers: 35,194
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

HI,

I am sorry that you have not been helped yet. I just came online and saw your question

Ok, the first step is to see if there are any diagnostic trouble codes(dtc)s. I have attached the procedure for this using your navi system. Let me know the results and any trouble codes

Ask Your Own Toyota Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a toyota mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Automotive Repair Shop Manager
Category: Toyota
Satisfied Customers: 35,194
35,194 Satisfied Customers
Experience: 20+ yrs. experience as repair shop manager and technician.

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Auto Technician

1,115 satisfied customers

16 years of experience

Marty

Marty

ASE Certified Technician

199 satisfied customers

ASE & Bosch Master Tech. 30 years experience.

Amedee

Amedee

Toyota Technician

1,245 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Anthony

Anthony

ASE Certified Technician

401 satisfied customers

ASE Master Automobile Technician with over 20 years exp. in this field.

Richard

Richard

ASE Certified Technician

9 satisfied customers

Toyota tech. ASE Certified Technician

Skyvisions

Skyvisions

ASE Certified Technician

13,102 satisfied customers

Toyota Master Diagnostic

Genchi Genbutsu

Genchi Genbutsu

Toyota Master Technician

3,761 satisfied customers

Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine

< Previous | Next >

Related Toyota Questions
I have a 2006 sienna. The map dvd just randomly rejected and
I have a 2006 sienna. The map dvd just randomly rejected and when I try to load it, the system makes a noise like it is trying to read the disc and then ejects the disc. Everything else was working. M… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Radio and navigation do not work in 2009 Camry after battery
radio and navigation do not work in 2009 Camry after battery replacement. Message on screen indicates no map dvd is installed. … read more
trung do
trung do
CERTIFICATE OF ACHIEVEMENT
99 satisfied customers
2008 Toyota solara convertible with jbl stereo/ nav system.
2008 Toyota solara convertible with jbl stereo/ nav system. Battery dead this morning, had to jump start. Now radio screen has message that say insert map dvd. I don't have a map DVD, and none of the … read more
ted ritter
ted ritter
Team Leader/toyota master tech/retired
High School or GED
2,692 satisfied customers
I dont have a map dvd : but my radio keeps saying insert map
but my radio keeps saying insert map dvd after the battery was replaced … read more
Boxer54
Boxer54
Line Technician
2 years university - did not gradua
1,563 satisfied customers
My 2009 Toyota Venza's Navigation system stopped working.
My 2009 Toyota Venza's Navigation system stopped working. The read out says it can not read the disk, Is the problem the disk or the whole system?… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
13,102 satisfied customers
I have a 2010 toyota prius. I was trying to change out my
I have a 2010 toyota prius. I was trying to change out my dvd from the navigation system and the disc was kinda stuck. only a little of it came out. I pulled it out. when I did that the other disc wou… read more
Eric
Eric
Automotive Repair Shop Manager
N/A
35,194 satisfied customers
My MAP DVD battery failed and the navigation system is not
My MAP DVD battery failed and the navigation system is not working now. The screen display:PLEASE INSERT MAP DVD ". Could you tell me what can I do ?… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Toyota Highlander: cj, my wife's highlander had a power interrupt
cj, my wife's highlander had a power interruption...dead battery recently. Upon replacing the battery, we lost the function of the radio, Navigation dvd reader and rear camera monitor. the DVD disc wi… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Rav4: I had to jump the battery in my 2010 Toyota rav4 and
I had to jump the battery in my 2010 Toyota rav4 and now the navigation screen is stuck on one screen requesting the cd or map. I can remove and insert the map & CDs but I cannot get the screen to cha… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
13,102 satisfied customers
Toyota Sienna: the battery died on my 2006 Toyota Sienna.
The navigation and radio stopped working when the battery died on my 2006 Toyota Sienna. I replaced the battery and now, the screen randomly says "no map dvd", or "insert map dvd".the radio is not wor… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Toyota Sequoia: I have a 2008 Sequoia that has a map DVD stuck
I have a 2008 Sequoia that has a map DVD stuck inside the factory head unit. 6 disc chgr w/ nav, backup cam, which is a fold down face type. The problem is that the head unit tries to eject the disc b… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
13,102 satisfied customers
TUNDRA LIMITED: I HAVE A 2008 TUNDRA LIMITED W THE JBL NAV-BLUETOOTH
I HAVE A 2008 TUNDRA LIMITED W THE JBL NAV-BLUETOOTH STEREO OEM. i HAD SOME WORK DONE LAST WEEK AND THE BATTERY WAS UNHOOKED FOR APPROX 1.5 DAYS. iMMEDIATLY WHEN I GOT TRUCK BACK THE NAV UNIT STEREO W… read more
Genchi Genbutsu
Genchi Genbutsu
Toyota Master Technician
Vocational, Technical or Trade Scho
3,761 satisfied customers
navigation: disconnected..thermostat..map..working either
I disconnected the battery to replace the thermostat and now the navigation/radio is telling me to input the map dvd. It is in, I tried ejecting and re-inserting it but that didn't help. The backup ca… read more
Toyotapro
Toyotapro
Technician
Vocational, Technical or Trade Scho
9,283 satisfied customers
2006 Toyota Sienna: dead battery..radio/nav etc are working..map
I have a 2006 Toyota Sienna with navigation system and rear back up camera integrated in the radio. We recently had a dead battery and after its subsequent replacement none of the features of the radi… read more
LexusPro
LexusPro
Master Lexus Technician
1,031 satisfied customers
Camry hybrid: the car it says on the screen insert map dvd but there
we have a camry hybrid 2010 with a navigations problem,when you start the car it says on the screen "insert map dvd" but there are a map dvd in. best regards anders… read more
Boxer54
Boxer54
Line Technician
2 years university - did not gradua
1,563 satisfied customers
I had my 2010 toyota venza navigation system replaced and now
I had my 2010 toyota venza navigation system replaced and now it cannot acquire a gps signal. Any advice would be appreciated. This work was performed by a Toyota mechanic.… read more
Toyotapro
Toyotapro
Technician
Vocational, Technical or Trade Scho
9,283 satisfied customers
2008 tundra: battery is completly drained..Recharged..map
I left my key on in a 2008 tundra until battery is completly drained. Recharged battery and now radio, back up camera and bluetooth do not work. Screen says insert map dvd. How do I enter my secerity … read more
Boxer54
Boxer54
Line Technician
2 years university - did not gradua
1,563 satisfied customers
hi.i have 06 toyota sienna limited with navigation.today my
hi.i have 06 toyota sienna limited with navigation.today my kids were watching dvd on a navigation screen,while the car was in a parking with engine off. an ofcouse they drained the battery .i've jump… read more
Toyotapro
Toyotapro
Technician
Vocational, Technical or Trade Scho
9,283 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x