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2009 Prius- no power whatsoever. No it was running fine,

2009 Prius- no power whatsoever JA...
2009 Prius- no power whatsoever
JA: Is the power loss consistent, or does it fluctuate?
Customer: No it was running fine, this morning I went to leave and there was zero power
JA: Are you fixing your Prius yourself? What have you tried so far?
Customer: We haven’t tried anything yet- I heard you can’t really jump a Prius so I didn’t want to do anything
JA: Anything else you want the mechanic to know before I connect you?
Customer: The only thing I think could’ve happened was that maybe one of my kids turned the car on the day before and we didn’t know. It’s unlikely but that’s all I can think
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Answered in 7 minutes by:
10/30/2017
john
john, The Car Guy
Category: Toyota
Satisfied Customers: 16,605
Experience: ase tech over 15 years in the field
Verified

the 12 volt battery is in the trunk and you can jump start it...do you know where the 12 volt battery is?

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Customer reply replied 1 month ago
I don’t but I am sure my dad does- he was a mechanic.

in the passenger rear in the trunk the right side compartment opens to access.. if he can pull it charge it and test the 12 volt battery that may be the wisest...the battery may be failed

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Customer reply replied 1 month ago
Sounds good- thank you

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Category: Toyota
Satisfied Customers: 16,605
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