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2004 sienna pax side power sliding door does not open or…

Customer Question
2004 sienna pax side...

2004 sienna pax side power sliding door does not open or close properly. With buttons or remote it opens a fraction of an inch and stops. You can hear the motor run. With inside or outside handle it opens only if no forward or back pressure is put on it

Mechanic's Assistant: Besides this, what condition is the car in?

Everything else is fine

Mechanic's Assistant: Are you fixing your Sienna yourself? What have you tried so far?

I would like to fix it myself and have only tried cleaning and lubricating

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That's about it

Submitted: 8 months ago.Category: Toyota
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Customer reply replied 8 months ago
How long will it take to get an answer
Answered in 1 hour by:
10/4/2017
Toyota Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Toyota
Satisfied Customers: 1,254
Experience: master tech at Toyota dealer
Verified

Hello and welcome to just answer, my name is ***** ***** master tech here to help. Sorry you had to wait so long as we are very busy . I cannot see or hear your vehicle so I rely on your patience and input to my questions so I can help you better.

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Toyota Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

I read your notes and concerns and have a question before we proceed. Which sliding door is it?

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Customer reply replied 8 months ago
Passenger side sliding door
Toyota Mechanic: Peter Bagley, Auto Service Technician replied 8 months ago

Sorry about the delay but was late here. Any way the way your describing it I believe I know your problem.It is the latch actuator, this is quite common with that year Sienna's. It looks like it wants to open and makes an attempt but goes a little then grunts. That is because that actuator isen't releasing the latch.. They are quite complicated and difficult to replace but if you want to try I can try and walk you through it, let me know.

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