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My toyota hybrid car has refuse to start even when the code…

Customer Question
my toyota hybrid car has...
my toyota hybrid car has refuse to start even when the code fault p0102 was cleared using a car scanner. the start botton remain yellow when trying to start. what next is expected to do.
Submitted: 10 months ago.Category: Toyota
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Customer reply replied 10 months ago
I tried to make payment but the postal code is restricted to USA. They is no provision Nigeria postal code
Answered in 11 minutes by:
9/25/2017
Toyota Mechanic: Pete, Auto Service Technician replied 10 months ago
Pete
Pete, Auto Service Technician
Category: Toyota
Satisfied Customers: 33,353
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Does the starter engage at all to crank over the engine to try and start it?

Let me know,thanks Pete

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Customer reply replied 10 months ago
it shows green light when the break is press down and after pressing the button to start and the leg is release from the break the vehicle will not start, instead a yellow light will appear. The engine will not pick at all
Toyota Mechanic: Pete, Auto Service Technician replied 10 months ago

Are you using a simple code reader that only reads engine codes or a more complex scan tool that can communicate with all computers in your vehicle?

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Toyota Mechanic: nicole-cssm,
 replied 10 months ago
nicole-cssm
Category: Toyota
Satisfied Customers: 0
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We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/toyota/ap777-toyota-hybrid-car-refuse-start-even-when-code.html). Thank you, ***** ***** Customer Support Team.
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Toyota Mechanic: Pete, Auto Service Technician replied 10 months ago

Let me know if I can still help with this here.

Thanks Pete

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