Toyota

Have Toyota Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have replaced battery on Highlander 2012 Hybrid and

Customer Question
Hi, I have replaced...

Hi, I have replaced battery on Highlander 2012 Hybrid and 'insert DVD' message apper

Mechanic's Assistant: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?

No it's fine

Mechanic's Assistant: Are you fixing your Highlander yourself? What have you tried so far?

Nothing so far, just replaced battery. Everything works exept

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Nav or info

Submitted: 11 months ago.Category: Toyota
Show More
Show Less
Ask Your Own Toyota Question
Answered in 1 minute by:
9/16/2017
Toyota Mechanic: Tim Mohr, ASE MASTER TECH replied 11 months ago
Tim Mohr
Tim Mohr, ASE MASTER TECH
Category: Toyota
Satisfied Customers: 16,703
Experience: 30 YRS EXPERIANCE, AUTO AND TRUCK,FOREIGN AND DOMESTIC, GAS AND DEISEL
Verified

Hi, my name is ***** ***** the battery loses voltage or the cables are removed, then the nav unit loses its programming, and you have to put the nav disc in to reprogram it, do you have the nav disc that came with it?

Ask Your Own Toyota Question
Toyota Mechanic: Tim Mohr, ASE MASTER TECH replied 11 months ago

are you still here?

Ask Your Own Toyota Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a toyota mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Chris (aka-Moose) Your Own Question
Chris (aka-Moose)
Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 1,115
1,115 Satisfied Customers
Experience: 16 years of experience

Chris (aka-Moose) is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Auto Technician

1,115 satisfied customers

16 years of experience

Marty

Marty

ASE Certified Technician

199 satisfied customers

ASE & Bosch Master Tech. 30 years experience.

Amedee

Amedee

Toyota Technician

1,245 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Anthony

Anthony

ASE Certified Technician

401 satisfied customers

ASE Master Automobile Technician with over 20 years exp. in this field.

Richard

Richard

ASE Certified Technician

9 satisfied customers

Toyota tech. ASE Certified Technician

Skyvisions

Skyvisions

ASE Certified Technician

13,102 satisfied customers

Toyota Master Diagnostic

Genchi Genbutsu

Genchi Genbutsu

Toyota Master Technician

3,761 satisfied customers

Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine

< Previous | Next >

Related Toyota Questions
Radio and navigation do not work in 2009 Camry after battery
radio and navigation do not work in 2009 Camry after battery replacement. Message on screen indicates no map dvd is installed. … read more
trung do
trung do
CERTIFICATE OF ACHIEVEMENT
99 satisfied customers
2006 highlander hybrid, w/NAV display, Air Conditioning
2006 highlander hybrid, w/NAV display, Air Conditioning running, no control from nav or buttons (auto, climate, off, temp) below nav. Day 2 no air, no button responce, no responce on nav. Nav still ha… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
This morning, the 4 way flashers are coming on for no
Hi. This morning, the 4 way flashers are coming on for no reason, the GPS screen is blinking, and the interior lights are coming on for no reason. It's a 2012 Highlander Hybrid. … read more
ted ritter
ted ritter
Team Leader/toyota master tech/retired
High School or GED
2,692 satisfied customers
Getting a screen that says no Nav CD, Insert NAV CD. But
Getting a screen that says no Nav CD, Insert NAV CD. But there is a map CD in there. Car worked fine. Next time I started it I git the screen. Any easy fix? 2009 Highlander hybrid … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Battery is dead on fob, cannot get let from fob to turn when
Battery is dead on fob, cannot get let from fob to turn when inserted. … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I bought a used toyota highlander hybrid. 142000 miles. the
Hi, i bought a used toyota highlander hybrid. 142000 miles. the car started 4 weeks ago and worked fine. now after 4 weeks being offshore nd coming back home it will not start. I replaced battery toda… read more
Toyota Service
Toyota Service
Toyota Dealership Service & CR Manager
1,344 satisfied customers
The battery was disconnected on my 2005 Rav 4 and now the
Hi- The battery was disconnected on my 2005 Rav 4 and now the sat nav keeps asking to "insert the correct disc". There is no radio or DVD. It is a B9001 Sat Nav.… read more
scionking
scionking
Toyota Master Certified
Associate Degree
237 satisfied customers
2008 Toyota solara convertible with jbl stereo/ nav system.
2008 Toyota solara convertible with jbl stereo/ nav system. Battery dead this morning, had to jump start. Now radio screen has message that say insert map dvd. I don't have a map DVD, and none of the … read more
ted ritter
ted ritter
Team Leader/toyota master tech/retired
High School or GED
2,692 satisfied customers
Toyota Highlander: cj, my wife's highlander had a power interrupt
cj, my wife's highlander had a power interruption...dead battery recently. Upon replacing the battery, we lost the function of the radio, Navigation dvd reader and rear camera monitor. the DVD disc wi… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
totyota highlander limited: I have a 2008 highlander ltd. the
I have a 2008 highlander ltd. the battery now the whole audio fm and cd player system wont work at all. All i see is "insert" Insert map dvd. So, now, no backup camera, bluetooth, radio. it was workin… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I have a 2008 Toyota Highlander Hybrid with nav. My original
I have a 2008 Toyota Highlander Hybrid with nav. My original Nav went bad, so I ordered a referbished one from Toyota. I installed the new one, but it won't work. It says no DVD, please insert map DVD… read more
AMD
AMD
Master Automobile Technician
Vocational, Technical or Trade Scho
980 satisfied customers
TUNDRA LIMITED: I HAVE A 2008 TUNDRA LIMITED W THE JBL NAV-BLUETOOTH
I HAVE A 2008 TUNDRA LIMITED W THE JBL NAV-BLUETOOTH STEREO OEM. i HAD SOME WORK DONE LAST WEEK AND THE BATTERY WAS UNHOOKED FOR APPROX 1.5 DAYS. iMMEDIATLY WHEN I GOT TRUCK BACK THE NAV UNIT STEREO W… read more
Genchi Genbutsu
Genchi Genbutsu
Toyota Master Technician
Vocational, Technical or Trade Scho
3,761 satisfied customers
Toyota Highlander Hybrid Limited: Hello! I imported a Highlander
Hello! I imported a Highlander Hybrid Limited a year ago from the US. After changing my battery now the system tells me to insert the map dvd. highlander are not available in europe so i have to order… read more
Toyota Service
Toyota Service
Toyota Dealership Service & CR Manager
1,344 satisfied customers
Toyota Highlander Limited: I have a 2008 highlander ltd. the
I have a 2008 highlander ltd. the battery discharged, and now the whole audio/nav system wont work at all. All i see is "insert Nav CD" or something like it. So, now, no backup camera, bluetooth, radi… read more
Toyotapro
Toyotapro
Technician
Vocational, Technical or Trade Scho
9,283 satisfied customers
2011 Highlander: 4Runner..Nav unit..I force a map navigation dvd
I loaded a new 2011 Highlander map dvd into a 2007 4Runner Nav unit and now the DVD is stuck. how do I force a map navigation dvd out of dvd slot - it is stuck and wont eject the disk.… read more
Boxer54
Boxer54
Line Technician
2 years university - did not gradua
1,563 satisfied customers
Camry hybrid: the car it says on the screen insert map dvd but there
we have a camry hybrid 2010 with a navigations problem,when you start the car it says on the screen "insert map dvd" but there are a map dvd in. best regards anders… read more
Boxer54
Boxer54
Line Technician
2 years university - did not gradua
1,563 satisfied customers
2010 Highlander: dvd nav system it just sits there and never loads
I have a 2010 Highlander. A friend gave me his updated DVD Nav disc for me to try to see if it would have updated maps. After I put it in the DVD Nav system it just sits there and never loads. I try h… read more
Toyotapro
Toyotapro
Technician
Vocational, Technical or Trade Scho
9,283 satisfied customers
2006 Avalon: diags menu (up-dn-up-dn-L-R) and went to program
2006 Avalon GPS - Unit says "cant read DVD." I tried to update the GPS from 4.1 to 7.1 DVD, always got "unrecognized DVD" message. Went into diags menu (up-dn-up-dn-L-R) and went to "program", selecte… read more
Victor
Victor
Diagnose & Repair cust. vehicles
Associate Degree
752 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x