How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ted Ritter Your Own Question
Ted Ritter
Ted Ritter, Toyota Master Tech
Category: Toyota
Satisfied Customers: 4449
Experience:  Toyota Master Tech, ASE Certified
1279120
Type Your Toyota Question Here...
Ted Ritter is online now
A new question is answered every 9 seconds

Ghl, 2008 highlander sport, Looks like it, I took it to the

This answer was rated:

ghl
JA: What is the model/year of your Toyota?
Customer: 2008 highlander sport
JA: Are you fixing your Highlander yourself? What have you tried so far?
Customer: Looks like it
JA: Anything else you want the mechanic to know before I connect you?
Customer: I took it to the dealer and he said water is not draining from inside the front fenders causing water to accumulate in the front floor boards. He says the sunroof hoses are clear! He was trying to sell me a 2014 odessy at the same time!!!!!

Thanks for posting

does water collect on the floor only when it's raining or while washing the car or at dry conditions as well?

Customer: replied 2 months ago.
when it rains heavily

Thanks for the reply, they said that the water is not draining from inside the fender drain passages, this is usually because water enters the fresh air grill just in front of the windshield, normally the water drains out through drain passages one on each side, there is sort of a trough so fresh air can come in but no water, if the drains get clogged with debris like leaves the water can rise and drain into the air vents and in the passenger compartment, did they check for this or do they just want to sell you another car? I assume they did check the sunroof drains like they said but I somehow have some doubts maybe you should get another opinion besides the one I gave you.

Customer: replied 2 months ago.
They made no mention of fresh air vents getting clogged. Can I get to the drain to check it?

Put the car as level as possible, take a garden hose and start running water into the fresh air intake grilles, you should see water draining out below on each side just in front of the front doors, if not the drains are clogged, let me know how that goes before taking anything apart.

Customer: replied 2 months ago.
I am going to try that after I dry the carpet out. I'll let you know.

Sounds good

Customer: replied 2 months ago.
ran water into fresh air vents as instructed. the water drained on both sides as designed. on a whim i checked the front sunroof drains and the one on the passenger side was clogged on top. cleared the clog and it drained.

Great, it's a pretty common issue with those sunroofs, thanks again for visiting the site.

Ted Ritter and 2 other Toyota Specialists are ready to help you
Customer: replied 2 months ago.
Just to make sure how and where do I check the air conditioner drain?

In most cases the drain hose exits the firewall on the passenger side, you should be able to see it when the carpet is removed or pulled back. The evaporator housing will have the hose attached to it then it exits through the firewall.