Toyota

Have Toyota Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

The taillights stayed on and drained the battery. No, now it…

Customer Question
The taillights stayed on...

The taillights stayed on and drained the battery.

Mechanic's Assistant: Have you checked the bulbs? Have you checked the connection?

No, now it seems completely dead.

Mechanic's Assistant: What is the model/year of your Toyota?

2010, standard prius

Mechanic's Assistant: Are you fixing your Prius yourself? What have you tried so far?

Nothing yet, just got the manual out and decided to try googling for help.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Nothing I can think of.

Submitted: 11 months ago.Category: Toyota
Show More
Show Less
Ask Your Own Toyota Question
Answered in 4 minutes by:
8/6/2017
Toyota Mechanic: Ted Ritter, Toyota Master Tech replied 11 months ago
Ted Ritter
Ted Ritter, Toyota Master Tech
Category: Toyota
Satisfied Customers: 4,722
Experience: Toyota Master Tech, ASE Certified
Verified

Thaks for posting

It sounds like the 12 volt battery in the trunk is dead, the headlights draw current from this battery, if it's the original battery just get a new one and the problem will be solved. Let me know if you need assistance with that or have any other questions for me.

Ask Your Own Toyota Question
Customer reply replied 11 months ago
Thank you.
Customer reply replied 11 months ago
can I jump start it?
Toyota Mechanic: Ted Ritter, Toyota Master Tech replied 11 months ago

Yes,open the hood open there is an access point in the fuse box near the left headlight, open it and then open the red cover with a plus sign on it, connect the positive cable there.

Ask Your Own Toyota Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a toyota mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ted Ritter Your Own Question
Ted Ritter
Ted Ritter
Ted Ritter, Toyota Master Tech
Category: Toyota
Satisfied Customers: 4,722
4,722 Satisfied Customers
Experience: Toyota Master Tech, ASE Certified

Ted Ritter is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Auto Technician

1,115 satisfied customers

16 years of experience

Marty

Marty

ASE Certified Technician

199 satisfied customers

ASE & Bosch Master Tech. 30 years experience.

Amedee

Amedee

Toyota Technician

1,245 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Anthony

Anthony

ASE Certified Technician

401 satisfied customers

ASE Master Automobile Technician with over 20 years exp. in this field.

Richard

Richard

ASE Certified Technician

9 satisfied customers

Toyota tech. ASE Certified Technician

Skyvisions

Skyvisions

ASE Certified Technician

13,102 satisfied customers

Toyota Master Diagnostic

Genchi Genbutsu

Genchi Genbutsu

Toyota Master Technician

3,761 satisfied customers

Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine

< Previous | Next >

Related Toyota Questions
The car wouldn't start, so I got it jumped, went to auto
Hi Pearl, the car wouldn't start, so I got it jumped, went to auto zone and my 12V battery was dead. Changed that and it still wouldn't start with out a jump. Once it's jumped it runs fine, no errors … read more
Ted Ritter
Ted Ritter
Toyota Master Tech
High School or GED
4,722 satisfied customers
I think I discovered the problem with that 2010 prius on a
I think I discovered the problem with that 2010 prius on a hunch I decided to check the hybrid battery output voltage. Across the high voltage terminals and got a grand total of 7.6 volts. Think that … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
871 satisfied customers
I have a 2010 Prius, and the battery is dead. I tried to
I have a 2010 Prius, and the battery is dead. I tried to jump start it using cables according to the instructions in the manual, but it did not charge. I considered going in to the back of the car whe… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
13,102 satisfied customers
My Toyota Prius 2011 will not start. The dash board comes on
Hello my Toyota Prius 2011 will not start. The dash board comes on though. … read more
Ted Ritter
Ted Ritter
Toyota Master Tech
High School or GED
4,722 satisfied customers
Few weeks ago, the Check Hybrid System warning came on along
few weeks ago, the Check Hybrid System warning came on along with a bunch of other lights and warnings. My car completely died on the freeway, was barely able to coast off to the side. Car would not s… read more
Ted Ritter
Ted Ritter
Toyota Master Tech
High School or GED
4,722 satisfied customers
It will not start....it says park malfunction, Not yet. The
Not yet. The manual says do not do anything, just call the toyota mechanic. … read more
Ted Ritter
Ted Ritter
Toyota Master Tech
High School or GED
4,722 satisfied customers
All of a sudden my prius just can not start, it was okay two
all of a sudden my prius just can not start, it was okay two days ago. It is out of battery i think, I have to open it using the key instead of the touch … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
2,936 satisfied customers
I have a 2010 Prius. I just pushed the start button,
I have a 2010 Prius. I just pushed the start button, everything lit up for a moment then it died. All went dark. Nothing comes on now. … read more
Gunvir Singh
Gunvir Singh
1,949 satisfied customers
Its completely dead the system wont power up and its in the
Its completely dead the system wont power up and its in the garage nose first the toe company wont tow it until i get it out of the garage how do i get it to neuteral if it wont power up … read more
mike switzer
mike switzer
713 satisfied customers
There is no power. nothing in the car will power up,
there is no power. nothing in the car will power up … read more
mike switzer
mike switzer
713 satisfied customers
Second opinion] - Yes, I would like to know if P3190 has
Second opinion] - Yes, I would like to know if P3190 has anything to do with power storage … read more
Eric
Eric
Retired
N/A
32,958 satisfied customers
I have a 2010 Prius. I have a message: "Check Hybrid System"
I have a 2010 Prius. I have a message: "Check Hybrid System" No power. … read more
Ted Ritter
Ted Ritter
Toyota Master Tech
High School or GED
4,722 satisfied customers
I have a 2008 Prius. I took out the dead 12 volt Optimus. I
I have a 2008 Prius. I took out the dead 12 volt Optimus. I installed a battery from Advance Auto. I tryed trickle charging the new bat ehich was at about 6v. I ran the charger and the charger reads c… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
13,102 satisfied customers
Toyota Prius: My 2010 prius everything dead no displays nothing
My 2010 prius everything dead no displays nothing happens. When I touch the fob to the button it will allow me to start car everything works fine until car is shut off then same thing happens everythi… read more
Ted Ritter
Ted Ritter
Toyota Master Tech
High School or GED
4,722 satisfied customers
2010 Prius: with 11,000 miles..my battery died..visits to two dealers
I own a 2010 Prius with 11,000 miles. I don't drive it every day. Last week my battery died completely after a number of visits to two dealers. The original problem was that when I pushed the starter … read more
lt1camaro03112
lt1camaro03112
Automotive Technician
98 satisfied customers
Toyota: 1.6 automatic gear..I changed battery..drove..cannot start
I have a Toyota Auris 1.6 automatic gear from 2007. 2 weeks ago I could not start the motor, no sign of electricity in the car. I changed battery, drove a couple of times, but now I cannot start the m… read more
I. Silva
I. Silva
High School or GED
1,346 satisfied customers
2007 Prius: boosted..aaa..keys were dead and replaced the batteries
My 2007 Prius had to have the battery boosted by AAA 4 times in the last 2 months! The dealer first said the battery in the keys were dead and replaced the batteries. The second time they said "althou… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
13,102 satisfied customers
Hey guys Im about to buy a used car and I was hoping..leaning towards
Hey guys I'm about to buy a used car and I was hoping for a little advice. This is probably a 2 part question:1) I've very recently been leaning towards purchasing a used rental car. The reason being … read more
Genchi Genbutsu
Genchi Genbutsu
Toyota Master Technician
Vocational, Technical or Trade Scho
3,761 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x