Toyota

Have Toyota Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Toyota

Yesterday, while my daughters were driving my 2006 Hybrid

Customer Question
Highlander, it lost power after...
Yesterday, while my daughters were driving my 2006 Hybrid Highlander, it lost power after they had been driving on the highway for almost an hour in 100+ outside temps. (It lost power after they exited the highway). They received help to push it off the road. After about 30 minutes, they were able to start it again and drive it about a mile home. The messages were "check engine", "maintenance required", and "check hybrid system". They "maintenance required" light had gone on in the past couple of days for a routine oil change. After checking the coolant (levels were fine) and the oil (a little low, but still within range), we added a little oil. Then after reading multiple suggestions online to disconnect the 12v battery for a couple of minutes to clear the codes, we did that and it did seem to clear the codes. I plan on taking to my dealer on Monday. What should I ask them to look for?
Submitted: 5 months ago.Category: Toyota
Show More
Show Less
Ask Your Own Toyota Question
Answered in 2 hours by:
6/17/2017
Toyota Mechanic: Ted Ritter, Toyota Master Tech replied 5 months ago
Ted Ritter
Ted Ritter, Toyota Master Tech
Category: Toyota
Satisfied Customers: 4,468
Experience: Toyota Master Tech, ASE Certified
Verified

Thanks for posting

The dealer will know what to look for after you relay the same context as above to them, the first thing is to check for diagnostic codes, since you disconnected the battery there may be something in the history of the computer or pending codes, unless the check engine light is on then there will be "hard" or permanent codes.

The check engine light is usually the root cause, when it turns on it can also trigger other warning light so the CEL is usually addressed first, most of the time the CEL on is caused by an emission control malfunction but in this case it is probably something else since there was a loss of power and engine stalling. It could also be a mechanical engine problem, this engine has a timing belt so I would suggest that it be checked as well as fuel pressure if necessary.

Please reply if you have any other questions or concerns about this.

Ask Your Own Toyota Question
Ask Ted Ritter Your Own Question
Ted Ritter
Ted Ritter
Ted Ritter, Toyota Master Tech
Category: Toyota
Satisfied Customers: 4,468
4,468 Satisfied Customers
Experience: Toyota Master Tech, ASE Certified

Ted Ritter is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Auto Technician

965 satisfied customers

16 years of experience

Marty

Marty

ASE Certified Technician

175 satisfied customers

ASE & Bosch Master Tech. 30 years experience.

Amedee

Amedee

Toyota Technician

1,225 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Anthony

Anthony

ASE Certified Technician

401 satisfied customers

ASE Master Automobile Technician with over 20 years exp. in this field.

Richard

Richard

ASE Certified Technician

9 satisfied customers

Toyota tech. ASE Certified Technician

Skyvisions

Skyvisions

ASE Certified Technician

12,676 satisfied customers

Toyota Master Diagnostic

Genchi Genbutsu

Genchi Genbutsu

Toyota Master Technician

3,761 satisfied customers

Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine

< Previous | Next >

Related Toyota Questions
2006 Sienna, Timing belt broke, should I have the valves
2006 Sienna, Timing belt broke, should I have the valves checked prior to having the timing belt replaced in case they are bent? … read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
Bought a used 96 RAV4, the timing belt was replaced, now the
bought a used 96 RAV4, the timing belt was replaced, now the oil is disappearing, none on garage floor. Just spent $2300 on a complete rebuild...100 miles later and the oil is gone!… read more
Boxer54
Boxer54
Line Technician
2 years university - did not gradua
1,563 satisfied customers
We have a 2002 Land Cruiser and after we had the timing belt
We have a 2002 Land Cruiser and after we had the timing belt replaced as normal service we seen to have lost the use of the CD player and navigational system. We get a message the navigational systems… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
290 satisfied customers
I replaced the timing belt on my 06 Sienna, which I've done
I replaced the timing belt on my 06 Sienna, which I've done a couple times before with no issue. This time, when complete, the belt does not track correctly. It comes off the cam sprocket nearest the … read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
12,676 satisfied customers
Just replace timing belt and water pump on a 2003 Toyota
Just replace timing belt and water pump on a 2003 Toyota Highlander 3 L while replacing the belt the battery went dead charge the battery now the alarm system have the car disable I have the key I do … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
896 satisfied customers
Timing Belt light came on. 300k. 2001 Toyota Hiace. I just
Timing Belt light came on JA: How many miles are on the timing belt? Have you ever had to change it before? Customer: 300k JA: What is the make/model/year of your car? Customer: nope 2001 Toyota Hiace… read more
Robert
Robert
Mechanic/Roadside assist/Garage Owner
Vocational, Technical or Trade Scho
1,644 satisfied customers
2004 Camry 3.0 I put new timing belt kit on. Set all marks
2004 Camry 3.0 I put new timing belt kit on . Set all marks correctly. Hand cranked to test several times and marks stayed in place. Tuened engine over but no start. Checked spark has good spark. Have… read more
Amedee
Amedee
Toyota Technician
Vocational, Technical or Trade Scho
1,225 satisfied customers
2005 Toyota 4Runner 4.7L, 110k Timing belt change, was just
2005 Toyota 4Runner 4.7L, 110kTiming belt change, was just following video (of a Toyota tech) to use the aTDC marks for the timing change. It didn't show if the compression stroke was needed, 1st ques… read more
Ted Ritter
Ted Ritter
Toyota Master Tech
4,468 satisfied customers
I'm about to replace the water pump and timing belt on my
I'm about to replace the water pump and timing belt on my 2006 Tundra 4.7 2UZ-FE engine. The main issue started with water leaking and decided to replace the timing belt. However, I just notice that a… read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
Changing timing belt on 2001 Camry 2.2l. Got the belt back
Changing timing belt on 2001 Camry 2.2l. Got the belt back on and turned engine over twice to double check timing marks. Made adjustment of onevbelt notch, and can now only turn crankshaft to tdc eith… read more
Ted Ritter
Ted Ritter
Toyota Master Tech
4,468 satisfied customers
1999 Camry 2.2 timing belt change question, It has been
The book is a bit confusing when releasing the tensioner and turning the engine . It states clockwise but from looking at the timing cover does this mean clockewise… read more
ggrote1
ggrote1
Vocational, Technical or Trade Scho
13 satisfied customers
2004 sienna, just replaced timing belt & other two belts.
2004 sienna, just replaced timing belt & other two belts. Now it cranks but will not start. Should the dot on the bottom pulley (engine) & thw thin back plate sgould all align with the marker on the h… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,912 satisfied customers
How do you back off the timing belt tensior, no I am
I am fixing it my self ,I took the idler pull off to remove the belt ,how do you get to the adjud … read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
I just had my timing belt, water pump, rotors and "rear
Hi. I just had my timing belt, water pump, rotors and "rear seals" replaced. Now my VSC, trac off and check engine lights are on. Do you have any idea what this means. I hate to take it back to toyota… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,912 satisfied customers
How often do you change the timing belt on a 2000 tundra?
how often do you change the timing belt on a 2000 tundra? … read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
1997 Toyota Tacoma 3.4 Installing a timing belt kit with
1997 Toyota Tacoma 3.4 Installing a timing belt kit with water pump....need the directions/timing marks… read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
Recently got waterpump and timing belt done at Mr Tire shop,
Hi, recently got waterpump and timing belt done at Mr Tire shop, and also replaced all the ignition coils and iridium spark plugs on my 2001 Highlander V6-4WD and now it is vibrating at start with lot… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,000 satisfied customers
I have a 2000 Toyota Camry that the timing belt broke on. I
I have a 2000 Toyota Camry that the timing belt broke on. I brought 1 cyl to tdc and aligned cam markings. tried starting and all it does is crank with no start. What can I try to get this car started… read more
Ted Ritter
Ted Ritter
Toyota Master Tech
4,468 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x