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sprinkles08, ASE Certified Technician
Category: Toyota
Satisfied Customers: 22822
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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I have a 2013 RAV4 Limited all-wheel-drive keyless entry

Customer Question

I have a 2013 RAV4 Limited all-wheel-drive keyless entry with powered up and down liftgate. Lift gate will not close automatically and must be pushed down in order for it to close. The open button opens the gate however it will not close. what part do I need to fix this situation.?
Submitted: 9 months ago.
Category: Toyota
Expert:  sprinkles08 replied 9 months ago.

Hello and welcome to JustAnswer!

What part needs to be replaced will be revealed through testing. If the power liftgate doesn't operate and you hear no noise frm it when trying to lower it then the module is disabling operation for some reason. It coudl be an issue with the power lit assembly itself, a microswitch in the latch, wiring, the module itself; there are dozens of possible causes.

If you don't see any physical damage then the first step in diangosing the problem will be to use a scan tool to see what fault codes are setting and look at live data to see what the inhibit reason is, and then testing can be done from there based on that.