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Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 901
Experience:  16 years of experience
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My 2009 Prius with on board navigation stopped working

Customer Question

my 2009 Prius with on board navigation stopped working mid-way into my trip. I'm getting a not connected or not reading DVD error message on my screen.
JA: How many miles are on the car? Do you have scan tool or a code reader?
Customer: 173k miles. I don't have any tools.
JA: Are you fixing your Prius yourself? What have you tried so far?
Customer: I am not fixing myself. I want to take it to my dealer; however, lately I have lost faith in them. I don't want to pay $700 for them to replace a fuse.
JA: The Toyota mechanic's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: I don't understand your response? I do understand less expensive. What is Justanswer>?
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Toyota
Expert:  Skyvisions replied 8 months ago.

Do you still need assistance?

Customer: replied 8 months ago.
Expert:  Skyvisions replied 8 months ago.