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Toyota Service
Toyota Service, Toyota Expert
Category: Toyota
Satisfied Customers: 4905
Experience:  30+ Yrs of auto experience, Award Winning Svc. Manager; Just Answer Customer's Choice Award Winner
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Our 2014 highlander LE back door unlocks but will not raise.

Customer Question

Our 2014 highlander LE back door unlocks but will not raise. ive looked at fuse box
JA: Have you checked the manual yet? Most vehicles have two fuse panels.
Customer: i bought with 19000 miles on it Lithia toyota did not give me one. found both fuse boxes under hood but where fuse should be by diagram there is a yellow bar there not fuses
JA: Are you fixing your Highlander yourself? What have you tried so far?
Customer: All i am doing right now is trying to see if fuse blown To me why send to shop if just fuse.
JA: Anything else you want the mechanic to know before I connect you?
Customer: dont quess
Submitted: 10 months ago.
Category: Toyota
Expert:  Toyota Service replied 10 months ago.

Hello. Welcome to Just Answer. Please allow me to assist you. You have stated that the back door unlocks but does not raise. Are you describing the auto function of the rear hatch door?

Customer: replied 10 months ago.
Expert:  Toyota Service replied 10 months ago.

Can you confirm the position of the rear door open over-ride switch that is in the glove box please?

Customer: replied 10 months ago.
you just fixed me without manual didnt know it was there
Expert:  Toyota Service replied 10 months ago.

Excellent. Glad I could help you today!

Expert:  Toyota Service replied 10 months ago.

Thanks for choosing Just Answer. It was a pleasure to assist you. I trust my input is satisfactory and meets your expectations. A positive rating for my assistance on your request would be greatly appreciated; thanks again and have a great day

Customer: replied 10 months ago.
Now my wife is happy so are we all.
Expert:  Toyota Service replied 10 months ago.

Glad to be of service. Do feel free to request me if you encounter any other issues in the future.