How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka-Moose) Your Own Question
Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 901
Experience:  16 years of experience
Type Your Toyota Question Here...
Chris (aka-Moose) is online now
A new question is answered every 9 seconds

Both keys on my 2012 camary suddenly wont open or lock the

Customer Question

both keys on my 2012 camary suddenly wont open or lock the doors. the key fob does work
JA: Have you checked the fob's battery?
Customer: changed the battery in the key fob last week that opens and locks the doos but both the keys wont open or lock with the key remote
JA: What is the model of your '12 Toyota?
Customer: camary se
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: no. used the fob to lock it .but again the ket controls on both don't work.
JA: Anything else you want the mechanic to know before I connect you?
Customer: n o
Submitted: 9 months ago.
Category: Toyota
Expert:  Cary York replied 9 months ago.

Hi, I’m Cary and I’ll be helping you today.
Please understand that I can't smell, hear, or touch the vehicle, so patience is appreciated. Before leaving the site make sure and leave me a rating. You can still reply to me as many times as needed, even after the rating..

Let me be sure I understand. The key fobs do not lock or unlock remotely but if you use the physical key in the lock cyl it will lock and unlock?

Customer: replied 9 months ago.
the key fobs 2 both work to lock and unlock the doors its the actual keys with open and lock and hold buttons on both keys that just stoped working
Customer: replied 9 months ago.
email me