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Ask Ted Ritter Your Own Question
Ted Ritter
Ted Ritter, Toyota Master Tech
Category: Toyota
Satisfied Customers: 4433
Experience:  Toyota Master Tech, ASE Certified
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2010 prius ; all lights on dash came on, stuck in neutral,

Customer Question

2010 prius ; all lights on dash came on, stuck in neutral, won't, start up
JA: Have you checked the fuses? The dashboard bulbs?
Customer: yes only 1 fuse is out , the cigg lighter one, could that cause it to not go
JA: Are you fixing your Prius yourself? What have you tried so far?
Customer: i surely hope to fix it myself i have: ck'd fuses, unhooked the battery for a few min, held key by power button to try to start. could air pressure be doing this
JA: Anything else you want the mechanic to know before I connect you?
Customer: i think thats all
Submitted: 11 months ago.
Category: Toyota
Expert:  Ted Ritter replied 11 months ago.

Hello and welcome

You need to have a look at the 12 volt auxiliary battery in the trunk, this usually happens when that battery gooes dead or is discharged, try to jump start it, if it starts replace the 12 volt battery, if it's never been replaced it's now six years old and that's over the average life span of that battery.

Customer: replied 11 months ago.
ill go try to jump the auxiliary battery r now
thank you
Expert:  Ted Ritter replied 11 months ago.

Keep me posted.

Expert:  Ted Ritter replied 11 months ago.

Hello, it's been a couple of days since I replied, did jumping the battery help? did you resolve the issue?