How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Genchi Genbutsu Your Own Question
Genchi Genbutsu
Genchi Genbutsu, Toyota Master Technician
Category: Toyota
Satisfied Customers: 4395
Experience:  Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine
Type Your Toyota Question Here...
Genchi Genbutsu is online now
A new question is answered every 9 seconds

It won won't shift think its a linkage problem where is the

Customer Question

it won won't shift think its a linkage problem where is the drive linkage?
JA: How old is the transmission? Have you noticed any leaking?
Customer: no but the dash is showing it in neutral...won't shift
JA: What is the model/year of your Toyota?
Customer: 2004 sienna
JA: Are you fixing your Sienna yourself? What have you tried so far?
Customer: nothing just trying to figure out whats wrong
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Toyota
Customer: replied 10 months ago.
just need to know where is drive linkage cable so we can see if it slipped off
Customer: replied 10 months ago.
or broke
Expert:  Genchi Genbutsu replied 10 months ago.

Thank you for allowing me to help you with this concern today and am sorry to hear that this is happening. I will have to ask you a few questions so that I can get a better understanding as to what may be going on with your Sienna.

The cable end that slips off is located on the left side of the shifter just below where you put your hand. The easiest solution is to add a C clip to the shaft or else replace the cable itself. Here is a quick video of someone who shows this being replaced....

Let me know if your have more questions please...