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Dan, ASE Certified Technician
Category: Toyota
Satisfied Customers: 1686
Experience:  Auto Technician
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Water leaking onto driver side floor mats. Looks like it's

Customer Question

Water leaking onto driver side floor mats.
JA: What part of the car is the leak coming from? And are you sure it's water?
Customer: Looks like it's falling from below the dashboard. I assume it's water. The car has a moldy smell when I get into it
JA: What is the model/year of your Toyota?
Customer: 2008 Highlander
JA: Are you fixing your Highlander yourself? What have you tried so far?
Customer: Nothing yet. Researched online and my symptoms seem to indicate the a/c drain may be clogged. But, anyone who has that says the leak is on the passenger side. My problem is on the driver side
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Toyota
Expert:  Dan replied 11 months ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Expert:  Dan replied 11 months ago.

Does it have a sunroof?

Customer: replied 11 months ago.
Expert:  Dan replied 11 months ago.

The problem is the sunroof drain tubes, they are probably clogged. You can use compressed air to clear the lines.

Expert:  Dan replied 11 months ago.

You have 4 drain tubes for the sunroof one in each corner.

Expert:  Dan replied 10 months ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.

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