Have Toyota Questions? Ask a Mechanic for Answers ASAP
Thank you for allowing me to help you with this concern today and am sorry to hear that this is happening. I will have to ask you a few questions so that I can get a better understanding as to what may be going on with your Highlander.
Does the passenger side front window work from the drivers switch?
Ok, on the drivers switch is a cancel button that doesn't allow the other widows to work, press that and then retry the other windows.
The process would be to (with all windows fully up) hold down the drivers front window till it goes all the way down and continue to hold it for 3 seconds. The hold it up the same way. Repeat this for the passenger side front window and then retry the other windows. This video may help.
Let me know.
Ok, I will open this back up for other Experts.
hi my name is ***** ***** I help you. we had recalls on the master switches for a few of our models so ask your dealer to check if your vehicles vin number is ***** this sure looks like a master switch issue ,all the windows go through it. and it's too low mileage and age to have a wiring problem. hope this helps good luck.
the only time the scanners can monitor the windows if it has a customization mode built into the vehicle , that allows you to modify the operation of certain options to suet your needs
correct , the sales person should have walked you through all the options and accessories explaining how they worked , plus if you had any questions the service department should have any resolve for you, they can better tell you if it's just a programing issue in the customization area or not .Being that new I'm sure it's something simple like that. delivery communication with you would have eliminated this when you picked up your vehicle. good luck and let us no how you make out.
for operating the windows it should be at least a 20-30 amp, are the windows operating now ?
you said this vehicle is right off the truck new? then they obviously miss something on the PDI, is that the only thing that doesn't work? the cancel switch on the master switch would kill all other windows but not the driver's it's just a safety feature. Did you ask if your vehicle has the customization feature in it's ECU ? THAT'S A VERY POSSIBILITY IT'S SET THAT WAY ONE OTHER QUESTION, DID THEY WORK BEFORE YOU HAD THE AFTERMARKET REMOTE INSTALLED?