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I'm having problems deactivating the keyless entry system on…

Customer Question
I'm having problems deactivating...

I'm having problems deactivating the keyless entry system on a 2011 Toyota Venza. I've gone through all of the recommendations in the manual, and am unable to start the vehicle, your help and assistance would be greatly appreciated.

Mechanic's Assistant: Have you checked the battery in the fob? Will the car open with another remote?

I don't know how to check the power on the battery, since it's a flat battery, we are using a back up fob to see if that works.

Mechanic's Assistant: Are you hoping to fix this yourself? What have you tried so far?

Yes, Just the information provided in the manual. The local Toyota dealership is closed today.

Mechanic's Assistant: Anything else you think the mechanic should know?

Clearly, the vehicle is making all kinds of weird noises when we try to start it, I don't know if it's because this is the anti-lock mechanism or it needs servicing.

Submitted: 2 years ago.Category: Toyota
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Answered in 13 minutes by:
7/10/2016
Toyota Mechanic: Genchi Genbutsu, Toyota Master Technician replied 2 years ago
Genchi Genbutsu
Genchi Genbutsu, Toyota Master Technician
Category: Toyota
Satisfied Customers: 4,396
Experience: Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine
Verified

Thank you for allowing me to help you with this concern today and am sorry to hear that this is happening. I will have to ask you a few questions so that I can get a better understanding as to what may be going on with your Venza.

Is this the Smart Key system or does it start with a normal style key inserted into an ignition switch?

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