Have Toyota Questions? Ask a Mechanic for Answers ASAP
Welcome, I'm Chris (aka Moose).
Do you still need help, if so let me know and I will try to help. This is not an answer.
Does your radio have a security code that needs to be entered?
Have you checked for power and ground to the radio on gray and light blue wires and ground on the brown wire?
If there is no code needed and the powers and grounds are fine then its the radio that is internally damaged.
If you're confused on what to do now. You have already been charged the full question value. It's now time to compensate the tech that helped you. The only way I can continue to work here and help customers is by getting rated. If you're not pleased yet or plan not to rate me. Let me know so I can help more, close the post, or opt out. Please let me know if you're pleased with my help.
Hello again Chris here,