How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka-Moose) Your Own Question
Chris (aka-Moose)
Chris (aka-Moose), Auto Technician
Category: Toyota
Satisfied Customers: 947
Experience:  16 years of experience
Type Your Toyota Question Here...
Chris (aka-Moose) is online now
A new question is answered every 9 seconds

Can't get it out of park, Just the parking malfunction key.

Customer Question

Can't get it out of park
JA: Do you have brake lights? Have any trouble codes popped up?
Customer: Just the parking malfunction key. Need to jump to check the brake light cuz the battery is dead
JA: What is the model/year of your Toyota?
Customer: Parking lock malfunction when parking
JA: What year is your Toyota?
Customer: Brake lights on
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes, tried charging all batteries. Can't get it to roll to a flat spot
JA: Anything else you think the mechanic should know?
Customer: Looked at fuses- seem good
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Toyota Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Toyota
Customer: replied 1 year ago.
Prius 2013
Expert:  Boxer54 replied 1 year ago.

Thank you for trusting us with your questions. Do you have the 12 volt battery charged at this time?

Customer: replied 1 year ago.
Thanks for your response but we needed a quicker reply so ended up having the car towed to a dealer. FYI, yes, both batteries were charged.
Expert:  Boxer54 replied 1 year ago.

OK, thank you.