Have Toyota Questions? Ask a Mechanic for Answers ASAP
Thank you for allowing me to help you with this concern today and am sorry to hear that this is happening. I will have to ask you a few questions so that I can get a better understanding as to what may be going on with your Prius.
How old is the front end damage?
Ok, I dont think the front end damage is in play here. Have you had a chance to pull codes from the computer yet?
Yes, it means to access the main computer to see what codes are stored. This would take a scantool in order to do this. Do you have one?