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Ron, ASE Certified Technician
Category: Toyota
Satisfied Customers: 35857
Experience:  ASE Certified Tech
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2007 sienna limited, please insert map dvd problem! nothing

Customer Question

2007 sienna limited, please insert map dvd problem! nothing works
JA: Thanks. Can you give me any more details about your issue?
Customer: well i know for sure, there's a random disk in the slot! daughter put a reg dvd in it about 5 years ago, everything still work after that except the nav. but now nothing is working! it will randomly say to insert a map disk while Im driving, but other then when that pops up, the radio doesnt work at all, even the close button! i can get the face to fold down when the message appears, but its just at random times
JA: OK got it. Last thing — Toyota Mechanics generally expect a deposit of about $20 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Toyota
Expert:  Ron replied 1 year ago.

Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

I would start first with checking to make sure the unit is getting power to it. The are 2 fuse located in the under hood fuse panel to check. They are the Rad 1 and Rad 3 fuses. If the fuse check okay and the radio will still not turn on then it very likely the radio has failed. See the wiring diagram in the link below for reference.