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Welcome, I'm Chris (aka Moose) I'm an independent contractor here at Just Answer.
Remove the negative battery cable when you get home in the evening. A minimum of 4 hours later reconnect the battery cable. This will reset the changer. if this fails to allow getting the CDs out then the the position sensor inside it is faulty and the unit will have to be replaced.
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You would disconnect the starting battery under the hood.
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