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scionking
scionking, Toyota Expert
Category: Toyota
Satisfied Customers: 469
Experience:  5 YRS EXP. ASE MASTER CERTIFIED/ TOYOTA MASTER CERTIFIED
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2013 Venza ....son clicked the latch mechanism locked while

Customer Question

2013 Venza ....son clicked the latch mechanism locked while the hatch was up. Now hatch won't close and the lock won't open....help!
Submitted: 1 year ago.
Category: Toyota
Expert:  scionking replied 1 year ago.

Hi, can you see the hook piece part of the latch, the piece that moves and covers the recessed part?

Expert:  scionking replied 1 year ago.

If you insert something behind this and pull outwards while pressing open button it should release.

Expert:  scionking replied 1 year ago.

Ill send picture to describe better

Expert:  scionking replied 1 year ago.

Stick something where yellow circle is( pen, screw drive) and pull/push in direction of arrow while pushing open button.

Expert:  scionking replied 1 year ago.

Hello do you require more assistance with this issue?