How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Toyota Service Your Own Question
Toyota Service
Toyota Service, Toyota Expert
Category: Toyota
Satisfied Customers: 4943
Experience:  30+ Yrs of auto experience, Award Winning Svc. Manager; Just Answer Customer's Choice Award Winner
Type Your Toyota Question Here...
Toyota Service is online now
A new question is answered every 9 seconds

Toyota Highlander: Moon roof will not close all the way on

Customer Question

Moon roof will not close all the way on Toyota Highlander. I have the headliner out but can't find jam
Submitted: 2 years ago.
Category: Toyota
Expert:  Toyota Service replied 2 years ago.
Hello. Welcome to Just Answer. Please allow me to assist you. If the roof moves at all, like to open, but will not close all the way, it is highly likely that the drive cable inside the track of the roof assembly has either seized up (due to rust) or the drive cable has broken. When this happpens, the jam will not be visible, as the problem is inside the tubing that protects the drive cables. In order to rectify this, the entire sunroof assembly needs to be removed form the roof bracing and the cables removed and replaced. If you have never attempted a sunroof cable replacement, it is highly advised that you leave this job to a professional. This really sounds like you need new drive cables installed.If you have any questions, please feel free to reply.Thanks for choosing Just Answer. It was a pleasure to assist you today. I trust my input to your request is satisfactory to you and meets your expectations. A positive rating would be greatly appreciated for my assistance on your inquiry.Thanks in advance and thank you again for choosing Just Answer