Toyota

Have Toyota Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

John! i have this same problem, a 99 toyota sienna with

Customer Question
hello john! i have...
hello john! i have this same problem, a 99 toyota sienna with no cabin air filter....and a mold smell when i run the AC.....can you tell me where the wiper bowl is so i can clean it out? thank you!
Submitted: 2 years ago.Category: Toyota
Show More
Show Less
Ask Your Own Toyota Question
Customer reply replied 2 years ago
Actually i had mold throughout the car at one point, i had the entire carpet replaced, and cleaned the car out really well with bleach etc, and still i have this terrible mildew smell with the AC......if you can help me understand how to clean that, and if there is any other thing i can do, any other filter of sorts that i can change...please let me know! thanks!
Customer reply replied 2 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
6/15/2015
Toyota Mechanic: Toyota Service, Toyota Expert replied 2 years ago
Toyota Service
Toyota Service, Toyota Expert
Category: Toyota
Satisfied Customers: 5,211
Experience: 30+ Yrs of auto experience, Award Winning Svc. Manager; Just Answer Customer's Choice Award Winner
Verified
Hello. Welcome to Just Answer. Please allow me to assist you.
The mold/mildew odor is coming form the inside of the AC evaporator box.
This is not something you can easily access to clean.
However, there is good news here. Toyota has a product that introduces a foam cleaner/disinfectant into the evaporator box (s) that will kill the mold spores that cause the odor.
There is, undoubtedly, other products on the market that work the same way. You would need to gain access to the AC condensate drain tube. Insert the nozzle of the product's spout into the drain tube. Empty the entire can into the AC drain tube (also the rear dain tube if you have rear AC. The chemical will kill the mold spores and then drain back out onto the street.
The problem with doing it yourself is accessing the drain tubes. If you have access to a vehicle hoist, the procedure is easy. If not, it would be best advised to take it to a Toyota dealer where they can use their excellent product and their hoists to raise the vehicle. I owuld do the dealer shop route if I were you. The aftermarket chemicals are not as strong as the Toyota chemical.
To recap, the mold odor is caused by mold spores in the Ac box(es). Apply a disinfectant into the boxes thru the AC condensate drain tube.
If you have any questions, please feel free to reply.
Thanks for choosing Just Answer. It was a pleasure to assist you today. I trust my input to your request is satisfactory to you and meets your expectations. A positive rating would be greatly appreciated for my assistance on your inquiry.
Thanks in advance and thank you again for choosing Just Answer
Ask Your Own Toyota Question
Was this answer helpful?
Ask Toyota Service Your Own Question
Toyota Service
Toyota Service
Toyota Service, Toyota Expert
Category: Toyota
Satisfied Customers: 5,211
5,211 Satisfied Customers
Experience: 30+ Yrs of auto experience, Award Winning Svc. Manager; Just Answer Customer's Choice Award Winner

Toyota Service is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Auto Technician

1,001 satisfied customers

16 years of experience

Marty

Marty

ASE Certified Technician

180 satisfied customers

ASE & Bosch Master Tech. 30 years experience.

Amedee

Amedee

Toyota Technician

1,229 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Anthony

Anthony

ASE Certified Technician

401 satisfied customers

ASE Master Automobile Technician with over 20 years exp. in this field.

Richard

Richard

ASE Certified Technician

9 satisfied customers

Toyota tech. ASE Certified Technician

Skyvisions

Skyvisions

ASE Certified Technician

12,737 satisfied customers

Toyota Master Diagnostic

Genchi Genbutsu

Genchi Genbutsu

Toyota Master Technician

3,761 satisfied customers

Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine

< Previous | Next >

Related Toyota Questions
highlander: The "airbag off" indicator has been on for a while
The "airbag off" indicator has been on for a while now even when someone is sitting in the seat, of correct height and weight. It is a huge consern for me and I have not been able to find any advice a… read more
AMD
AMD
Master Automobile Technician
Vocational, Technical or Trade Scho
980 satisfied customers
I have a 2004 Toyota Sienna Van and just today it had the trouble
I have a 2004 Toyota Sienna Van and just today it had the trouble of being stuck in Reverse. The shifter in center column is able to move freely though gears, but the van will only go in Reverse. The … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
how do mice enter the cabin air filter?
how do mice enter the cabin air filter?… read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
Loss of power. 2002 Tacoma prerunner. Air filter fuel filter
it starts good but it is using more fuel, im thinking the catalytic converters are plugged. … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,278 satisfied customers
Dear I am reading the case of a toyota corolla 1998 with
Dear I am reading the case of a toyota corolla 1998 with problems in the iac valve. You refer that depending on the symptoms of the car the valve can be cleaned. My car could be similar to this case. … read more
ted ritter
ted ritter
Team Leader/toyota master tech/retired
High School or GED
2,692 satisfied customers
Just change my sparks plug and air filter car still keeps
Just change my sparks plug and air filter car still keeps cutting off … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Couple problems, 2005 sienna alt limited awd. I will tell
I will tell you what the dealer has done from previous owner … read more
Toyota Service
Toyota Service
Toyota Expert
5,211 satisfied customers
I changed the air filter and now it idles low and stalls. No
I changed the air filter and now it idles low and stalls. … read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
The check engine comes on with the air filter in place. But
the check engine comes on with the air filter in place. But when I remove the air filter the check engine light comes on? Why ? … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Vsc and engine came on together after I has the air filter
vsc and engine came on together after I has the air filter replace,they left small air hose off.Put hose back on and reset codes, engine light went out,but vsc came back on. They also change gear shaf… read more
Toyota Service
Toyota Service
Toyota Expert
5,211 satisfied customers
2002 toyota celica gt getting code p0171 replaced air filter
2002 toyota celica gt getting code p0171 replaced air filter cleaned maf sensor checked maf sensor ny unplugging it and it seems to worl as vehicle turned off once i did that. I dont see any vacuum le… read more
Chris (aka-Moose)
Chris (aka-Moose)
Auto Technician
Vocational, Technical or Trade School
1,001 satisfied customers
I had a new air filter installed 06-Jan-2015 and I just
I had a new air filter installed 06-Jan-2015 and I just discovered that the hose from the filter to the engine was broken and obviously glued back together. My engine has been running very sluggish la… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2008 Toyota Sienna. I replaced the air filter and MAF/IAT
It used to stall at first start, then would work on second start. Sometimes hesitates when driving just a little bit. Today, it starts without stalling, but the RPM first go to 1000, then go up by ~100 4-5 times till they reach 1500 which is normal since the engine is cold … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,278 satisfied customers
Toyota tacoma: ac works..works fine..luke warm air and it doesnt blow
07 Toyota Tacoma AC works fine.Its getting cold now and when I turn the temp.control knob to heat all I get is luke warm air and it does'nt blow out the vents.Is there a flap on a vent that is'nt open… read more
Toyotapro
Toyotapro
Technician
Vocational, Technical or Trade Scho
9,283 satisfied customers
2002 tacoma: I get code PO171 system to lean bank 1
I have an 2002 tacoma. I get code PO171 system to lean bank 1. What does this mean to me ?… read more
ToyotaTom
ToyotaTom
some college education
138 satisfied customers
I have a 2008 toyota yaris code p0441
i have a 2008 toyota yaris code p0441… read more
scionking
scionking
Toyota Master Certified
Associate Degree
237 satisfied customers
2002 Toyota Highlander: V6..P0440 P0441 & P0446 What should the cost
2002 Toyota Highlander V6 codes P0440 P0441 & P0446 What should the cost be to repair?… read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
2002 Sienna: P0420,P0440,P0441,P0446..ECM..vacuum..canister
My 2002 Sienna codes P0420,P0440,P0441,P0446. How difficult is it to replace the ECM and vacuum switching valve for canister? Will replacing these parts solve my problems? If I replace the ECM does it… read more
ted ritter
ted ritter
Team Leader/toyota master tech/retired
High School or GED
2,692 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x