Toyota

Have Toyota Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Toyota
This answer was rated:

Tundra: The starter in my 2012 CrewMax had not been engaging

The starter in my 2012...
The starter in my 2012 CrewMax had not been engaging while the power-adjusted steering wheel was in the stowed position but it would when the wheel had extended slightly away from the dash. Today I removed the steering-column shroud to look for a loose connector. Now, the starter no longer engages period. There is power and a clicking sound when I turn the key. Could there be a loose wire underneath the steering column towards the front which I think have been spliced and joined with the remote
Show More
Show Less
Ask Your Own Toyota Question
Answered in 9 hours by:
10/11/2013
chrlsman
chrlsman, ASE Certified Technician
Category: Toyota
Satisfied Customers: 425
Experience: I am a certified ASE Master Technician with L1 Advanced Diagnostic Specialist and over 15 years experience.
Verified
how many miles are on the tundra?
Ask Your Own Toyota Question
Customer reply replied 4 years ago
22,000
That is good news. You have a 3 year / 36K mile warranty that will apply. Just visit any Toyota dealer and they will repair the issue for you at no charge. I would highly recommend reinstalling any panel or parts that you have removed. Do not inform the shop that you have tampered with anything yourself, just let them know of the problem with the truck and they will repair it for free.
Ask Your Own Toyota Question
Customer reply replied 4 years ago


Yeah, I knew it was under warranty. I thought there was a chance it would be easier for me to repair it myself then it would be to have it towed into the dealership. They can't get me in there for a week. Trying to figure out what is more convenient.

I really don't think the steering wheel position has anything do to with it. Sounds like the starter itself just needs to be replaced. Have you tried jumping the battery? I would do that just to make sure the battery isn't the issue. Always a possibility that is just low on charge enough where it won't turn the starter over, but will turn on the dash lights, radio, etc. Try jumping the battery, and if it still doesn't start, you can be 99% sure the starter is the problem.
Ask Your Own Toyota Question
Customer reply replied 4 years ago

What makes me think it is the steering wheel position is that, for about a week, it simply would not start with the wheel in the stowed position. If I extended it just enough - no problem. Immediately after moving the shroud, it not longer started at all. I'll try to jump it but it I'm doubtful.

The only part near the steering column that would prevent it from starting is the ignition switch. Do you have any play (looseness) in the key or switch when turning? When you put in the key in, does the chime start and all dash lights come on? How about turning the key to "accessory" position. Does the radio come one? If all this checks out, the ignition switch is not a fault. At this low of miles, I don't think this is the problem, but there is always a possibility of a faulty part from the factory. One more question, do you have an alarm on the vehicle? If so, is it factory or aftermarket?

Ask Your Own Toyota Question
Customer reply replied 4 years ago

I have not noticed any play in the key or switch. All the dash lights come on and the chime starts when I put the key in. The radio comes on. I agree, it's not the ignition switch. I don't have an alarm (that I'm aware of) but the dealer did install an aftermarket remote starter. Whether I try to start the truck with the key or the remote starter, the same action occurs. Everything lights up and I hear a clicking sound coming from the right. Would that be the solenoid?

Very likely it is the solenoid sending the signal to the starter to engage. Being the remote start system is aftermarket, I do not have access to the wire diagram for that. However, I am 99% confident the issue is either with the starter itself or the remote start system, and either way, it will be a warranty repair at the selling dealer. I would lean to the starter, and at $412.63 for the part alone, I do not recommend you replacing it yourself. The part number is XXXXX
Ask Your Own Toyota Question
Customer reply replied 4 years ago

Do you think it's still worth a try to jumpstart it? Also, is it typical for a remote start system to have something in place between the solenoid and the starter that would interfere with the signal? I won't attempt to undertake any major repairs myself.

Yeah, if you have access to jumper cables, and another vehicle, for less than 5 minutes of your time, that will tell you if the battery is low on charge (if it does start,) or if it does not take the jump, then you can eliminate the battery as a possibility. It certainty won't hurt anything. Just make sure you have all lights and accessories turned off when jumping - radio, A/C, etc. Also, make sure nothing is plugged into the power point (cigarette lighter.) There are quite a few different remote start systems out there, so I can't say for sure, typically but no there should not be anything in between the solenoid and the starter.

Ask Your Own Toyota Question
Customer reply replied 4 years ago

Maybe the steering wheel position is just a red herring if it is the solenoid clicking. It only clicks once and it sounds like it's coming from under the dash on the passenger side. Does this make sense? I've arranged for it to be sent to the dealer but I'll try jumping it before it's towed. Do you mind if I keep this thread open until then? I'm at work right now.


 

You should not have anything under the passenger side of the dash related to the remote start. Everything should be under driver side. Thread will automatically time out with in 3 days, so if you are happy with my service, please go ahead and give me a rating (obviously excellent is preferable, but please rate whatever you feel I deserve.) You can always reopen the same thread (without paying twice) and I will respond, but if it is just left open, it will time out.
Ask Your Own Toyota Question
Customer reply replied 4 years ago


I thought maybe the click was the solenoid but there is only one click as opposed to a rapid clicking (which I think is more indicative of a battery problem). Where is the solenoid in these vehicles?

what engine is in the truck?
Ask Your Own Toyota Question
Customer reply replied 4 years ago

The big one. 5.7


 

the starter solenoid is on the starter itself, but your remote start system my have one as well, and if it does, it would be under the driver side dash

graphic

chrlsman
chrlsman, ASE Certified Technician
Category: Toyota
Satisfied Customers: 425
Experience: I am a certified ASE Master Technician with L1 Advanced Diagnostic Specialist and over 15 years experience.
Verified
chrlsman and 87 other Toyota Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago


I got home a little while ago and was able to take a look at things in the light of day. After removing some tape I did indeed find a broken wire where the remote starter wires join the wires coming from the ignition switch. I reconnected and turned the ignition on and presto - the truck started. I could see how the movement of the steering wheel caused the wires to move just enough to touch and then not touch. I just need to solder them back together and I'm good to go. Thanks for your help.

I'm glad you were able to find the source of the problem. Thank you very much for the rating. It really is appreciated. Please do ask for me again in the future, if you need any more help.
Ask Your Own Toyota Question
Ask chrlsman Your Own Question
chrlsman
chrlsman
chrlsman, ASE Certified Technician
Category: Toyota
Satisfied Customers: 425
425 Satisfied Customers
Experience: I am a certified ASE Master Technician with L1 Advanced Diagnostic Specialist and over 15 years experience.

chrlsman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU!

JugheadUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Chris (aka-Moose)

Chris (aka-Moose)

Auto Technician

965 satisfied customers

16 years of experience

Marty

Marty

ASE Certified Technician

175 satisfied customers

ASE & Bosch Master Tech. 30 years experience.

Amedee

Amedee

Toyota Technician

1,225 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Anthony

Anthony

ASE Certified Technician

401 satisfied customers

ASE Master Automobile Technician with over 20 years exp. in this field.

Richard

Richard

ASE Certified Technician

9 satisfied customers

Toyota tech. ASE Certified Technician

Skyvisions

Skyvisions

ASE Certified Technician

12,676 satisfied customers

Toyota Master Diagnostic

Genchi Genbutsu

Genchi Genbutsu

Toyota Master Technician

3,761 satisfied customers

Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine

< Previous | Next >

Related Toyota Questions
Wont start just hums - starter tested ok replaced speed
wont start just hums - starter tested ok replaced speed sensor battery is at 12.5 v? … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
896 satisfied customers
It will not start. It's not the battery and the starter is
It will not start. It's not the battery and the starter is new … read more
Edward Clayton
Edward Clayton
Associate Degree
1,033 satisfied customers
07 Tacoma starter will not starter. I change park/ neutral
07 Tacoma starter will not starter. I change park/ neutral safety switch … read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
12,676 satisfied customers
I'm trying to find out how to get to the starter fuse on a
I'm trying to find out how to get to the starter fuse on a 2003 Toyota Corolla I have had the starter check I replaced the main linkable fuse and the battery … read more
Mechanic01
Mechanic01
1,130 satisfied customers
2002 Camry needs new starter. Located in Syracuse NY area.
2002 Camry needs new starter. Located in Syracuse NY area. Estimated price? … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
2009 185000 miles. Toyota matrix. 1.8 L starter stays
2009 185000 miles. Toyota matrix. 1.8 L starter stays engaged for a few seconds after vehicle starts and is running. Starter, starter relay, nuetral safety swicth has been replaced. I know the compute… read more
Skyvisions
Skyvisions
ASE Certified Technician
High School or GED
12,676 satisfied customers
Just changed the starter bought a new battery and changed
Just changed the starter bought a new battery and changed the relay switch and the truck still won't start. It click and the a sound like white noise come on for about 30 seconds. … read more
Chris (aka-Moose)
Chris (aka-Moose)
Auto Technician
Vocational, Technical or Trade School
965 satisfied customers
I just replaced the alternator,and starter, but it seems
i just replaced the alternator,and starter, but it seems like my idle has dropped to 250rpm and car stalled.. getting whiff of fuel.. wondering if idler valve is now bad? … read more
Gunvir Singh
Gunvir Singh
1,702 satisfied customers
2006 sequia 200k starter changed, ignition switch changed.
2006 sequia 200k starter changed , ignition switch changed . was ok for a few months . now no crank sometimes . then fires up . battery is fully charged .. … read more
Mechanic01
Mechanic01
1,130 satisfied customers
I'm in the process of removing the starter motor from my
I'm in the process of removing the starter motor from my 2000 prado. I have removed the two connectors and both bolts. The starter motor won't budge. Have I missed a bolt somewhere? … read more
Eric
Eric
Auto Technician
589 satisfied customers
First it was the starter coil and the cat. was going to
first it was the starter coil and the cat. was going to replace the cat but was it would be a waste because it would go bad again. so I'm being told there is a misfire. but what is misfiring … read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
Turns over but will not start. Run a sec with starter fluid.
Turns over but will not start. Run a sec with starter fluid. 2003 Toyota Celica gt … read more
ted ritter
ted ritter
Team Leader/toyota master tech/retired
High School or GED
2,692 satisfied customers
2001 toyo camry, no crank, no signal to starter solenoid
hello, 2001 toyo camry, no crank, no signal to starter solenoid when key is in crank position. I have no power to terminal 1, but I do have power to and thru 5 amp starter fuse. likely causes for powe… read more
Mechanic01
Mechanic01
1,130 satisfied customers
Battery was dead. Tried to charge it with engine starter on
Battery was dead. Tried to charge it with engine starter on charger. Click, click nothing cranking it. No lights on dash or current going anywhere. Trunk won't open. Like a fuse is blown. I tried a ju… read more
Tool Hut
Tool Hut
Owner
519 satisfied customers
My engine die on highway, starter is okay fuel pump is good
my engine die on highway, starter is okay fuel pump is good and there is spark on spark plug … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
896 satisfied customers
Gas engine starter not starting, not a gas hog starter not
Gas engine starter not starting JA: Has the vehicle turned into a gas hog? And how does it start -- same as usual? Customer: not a gas hog starter not working JA: What is the model/year of your electr… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
STARTER ONLY CLICKS I HAVE PUT A NEW STARTER BUT NO CHANGE.
STARTER ONLY CLICKS I HAVE PUT A NEW STARTER BUT NO CHANGE. VEHICLE WAS FINE BUT SIMPLY WOULD NOT START YESTERDAY ?? BENCH TESTED NEW STARTER AND IT IS FINE ??? … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,912 satisfied customers
The starter cranks but the engine does not start. Lot of
Lot of fuel and the spark plugs are all new. The starter is also new. … read more
Todd M
Todd M
Owner
ASE Certification
1,275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x