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Nokia N8 Cell Phone Troubleshooting

Do you need to know how to unlock the keypad of a Nokia N8? Or, has your Nokia gotten wet and you need the best way to dry it out? The right way to find the repair solutions you need is to ask for the opinions of Experts. Here are a few of the many Nokia N8 questions cell phone Experts have answered.

What can be done if the keypad of a Nokia N8 cannot be unlock?

Case Details: There is no other lock on the phone. Except for the keypad being locked, everything else appears to be fine.

To unlock the keypad lock the Key Lock switch will need to be slid down. The key is on the left side of the phone as it is viewed from the front.

If for any reason the Key Lock switch is out of reach or does not respond, the Menu Key should be pressed and then Unlock selected.

Is it okay to open the back of a Nokia N8 and use a hairdryer to dry it out after it has fallen into a puddle of water?

A hairdryer or any other device that forces air or heat into the phone should not be used to dry it out. There is also no need to open up the back. The best thing to do is to place it in a bag of rice for 48 hours. The rice will suck all the moisture out of the phone. Ensure that the phone is completely submerged in the rice. After 48 hours the phone can be turned on and if the moisture has not caused any damage it should work. If not, it should be taken in for repair.

What could prevent a Nokia N8 from connecting to a company Wi-Fi network?

Case Details:  On trying to connect an “Authentication Failed” message is received. The Wi-Fi is protected with WPA2 Enterprise and a Proxy Server. User name and password are company assigned. Other devices connect to the Wi-Fi and the N8 connects to other wireless networks.

The first step will be to tap on Settings. From here select -> Settings -> Destinations -> Internet (access points) -> "your" access point -> WLAN security setting -> EAP plug-in settings -> EAP-TTLS
(or EAP-PEAP). Settings should be visible in the upper right corner of the screen and next to it, close to the Battery Status, there  should be a small arrow. Tap on the arrow and a panel that offers "EAP-MSCHAPv2" access should appear. Enable "EAP-MSCHAPv2". If this process does not allow for Wi-Fi access, there could be either a compatibility problem with router being used or a firmware issue with this specific model phone. If a factory reset of the phone produces no results, then what remains is the compatibility issue.

What can prevent a callers voice from being heard when a call is made on a Nokia N8, the voice of the person being called can be heard?

Case Details: When the headphone is used, both sides of the conversation can be heard clearly.

The problem could be resolved by doing a factory reset, if it is not a firmware issue. To do the reset, the Power button should be pressed for eight seconds. To complete the reset, select Menu > Settings > Phone > Phone management > Factory settings > Restore. If this does not to resolve the issue, then it is probably a firmware issue which will require repair by a professional.

How can photos on a Nokia N8 be copied to the phone’s micro SD card?

The process is as follows:

  • Open the File Manager.
  • Select Mass Memory and then Images.
  • The pictures should be in either an Image or Camera folder.
  • Tap the Menu and select Move.
  • Select the pictures to be moved by putting a check on them.
  • Tap Move.
  • Use the Up Arrow to go to the SD card and then choose the folder that the pictures are to be moved to, if asked to do so.
  • The pictures should now be stored on the SD card.

Where is the SIM card inserted on a Nokia N8 and what is the right way to put it in?

When the back of the Nokia N8 is opened there will be two access slots visible on the top left side. The SIM card slot is the second or lower one. To insert the card, the gold or shiny part should be face down and the rounded edge should be in front. The card can now be slid into the slot. To remove a SIM card it needs to be pushed in after which it will be ejected.

What is the reason a Nokia N8 will not charge no matter what charger, USB, plug in or car, is used?

Since three different chargers have been tried and none work, it is unlikely that the problem is with the chargers. The problem may be with dirt in the charging port. A can of compressed air can be used to blow away any dirt in the port. If this does not produce results, then the remaining probable causes are an internal short, a wiring problem to the battery or a bad battery. A cell phone repair service will be able to confirm the nature of the problem and do the required repairs.

How can a Jabra SP200 Speaker Phone be paired with a Nokia N8?

The process is as follows:

  • On the N8 select:
  • Switch the headset on.
  • The Paired Devices tab will open on the phone.
  • Select the headset. If the headset is not shown, select Options > New Paired Device.
  • A password may be required. The headset user guide should contain this information. It is typically 0000.

The longer a cell phone problems remains unresolved, the greater the stress on the user. Finding quick, reliable and economical guidance on how to tackle Nokia N8 issues is the key to getting it fully functional again. Getting your questions answered by Experts will give you the information you need to get your Nokia N8 working. Verified Experts are readily available for your convenience. 

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