Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert, Get an Answer ASAP!

Microsoft Office Related Questions

Microsoft Office for Mac gives you modern versions of Word, Excel, PowerPoint, Outlook, and OneNote that have been thoughtfully designed for Mac. You could do your best work anywhere, anytime, and with anyone; however, when problems arise, it could be frustrating. Users who need assistance could get valuable input from Experts.

Read below where Experts have answered questions regarding Microsoft Office for Mac.

What application should be used for a Maverick 7.0.3?

Office for Mac 2008 and 2011 are both compatible with OS X 10.9.0 Mavericks. Office 2008 has some minor quirks reported like opening a new compose window when you launch Entourage. Since Office 2008 is the end-of-life software, this type of issue may not be fixable. If you upgrade to Microsoft 2011, you will not lose any Office 8 documents stored on your system. You can open and edit those documents on Office 11 also.

How to install Microsoft Office 2008 onto a new MacBook Air?

As the MacBook Air does not have a CD/DVD drive, you can choose either of the following two options:

1.) Get an external USB DVD drive - the MacBook Air Super Drive.

2.) You could just insert the Office disk and a USB/flash drive to a computer that has the CD/DVD drive, and then copy the whole content of the office disk to the USB/flash drive. You could then insert the USB/flash drive to the MacBook Air and install Office.

How to fix a word 2008 document that is frozen on a Yosemite 10.10.1?

It is always best to uninstall the application and reinstall it.

To reinstall it:

  • Click anywhere on the desktop.
  • On the top menu bar, click Go > Applications.
  • Click and drag the Microsoft Office folder/icon to the Trash folder.
  • Put the Office 2008 cd in the Mac and reinstall it.

How to recover a deleted Word document (Mac 2011 version 14.3.8) after the trash has been emptied on a MacBook pro?

The chances of recovering the file without a backup are not so great; however, you could use the following instructions and see if you can locate a temporary cache of the document:

1) First, if you've restarted since losing the file, look in your trash for a "Recovered items" folder.

2) If there isn’t one, Microsoft Office has an Auto-recovery function that saves some files when, for example, there's a power loss. These files are located in the ‘home’ folder, in the Library.

Press and hold the OPTION key on your keyboard while clicking "Go" in the Finder menu bar at the top of the screen.

Select Library. If you don't see Library, choose “Home” from the menu and then open the Library folder directly.

In Library, open a folder called Application Support. 

Open Microsoft. 

Open Office. 

In this folder, there are a number of folders, one of which may be Office 2011 Auto-Recovery, if files are available. If you click that, any files saved by the ‘auto-recovery’ function will be displayed.

3) If the above doesn't work, next, go to the Finder.

Select Go in the menu bar and click "Go to Folder."

Type/private/var/folders and click the Go button.

Look for files or folders named "Word Work File" inside a "Temporary items" folder. 

You should option-drag files or folders to the Desktop (or anywhere else) before dropping them on Word's icon. Don't delete anything. If your file is still cached on the drive somewhere, then that is the most likely place; however, the cache files do not exist for long.

 If none of the files or folders were available to be found, then no cache of the document remains.

4) There is another option you could try. Any deleted files may have already been overwritten; however, there is a utility called Disk Drill to check for lost files and recover them:

How to delete files or remove them to trash while working on Office 2008?

First, go to the Apple logo on the upper left of the screen. Go to 'About This Mac' (do not select more information) and check the version (under Mac OS X), the Processor and the Memory; it is all right there.

  • Open Macintosh HD (your hard drive on the desktop usually).
  • Then go to Applications folder; inside that is another folder called Utilities.
  • Inside that is an application called Disk Utility. Double-click on that, and when it opens, you will see your hard drive (usually Macintosh HD) on the left.
  • Highlight your hard drive and click on Verify Disk on the far right. If that is okay, click on Repair Permissions on the left.
  • If Verify Disk is not okay, try to Repair.
  • If ‘Repair’ is successful, then you could Repair Permissions. If it is not successful, restart and try again.

Microsoft Office for Mac will get you the functionality of Office as well as the unique features you love. With it, you could create great looking documents; however, just like any other application, you could face problems. When problems arise, it could dampen your spirits and prevent you from carrying out your work. This is when you could get assistance to resolve issues from the comfort of your home. Verified Experts are available round the clock to offer customized solutions to your problems with Microsoft Office for Mac. 

Please type your question in the field below

4 verified Mac Support Specialists are online now

Mac Support Specialists on JustAnswer are verified through an extensive 8-step process including screening of licenses, certifications, education and/or employment. Learn more


Mac Medic

Some college

8574 positive reviews

Mac Support Specialist

3895 positive reviews
Vinod Menon

Support Specialist

Master's Degree

2585 positive reviews
See all Mac Support Specialists