Connect one-on-one with an Expert who will answer your question

Connect one-on-one with an Expert

A family of three enjoys the benefits of a JustAnswer membership

JustAnswer membership: Your network of Experts

Everyone relies on their network. His uncle is a lawyer. Her brother is a doctor. Direct access to an Expert can mean the difference between solving an issue for good and getting stuck with a hefty bill. With a JustAnswer membership, you’ll get answers to your most pressing questions, 24/7, from the comfort of your home.

No more frantic Internet searches and expensive in-person consultations. Membership gives you access to +12,000 Experts including doctors, mechanics, lawyers, tech support, veterinarians, appraisers and more. All you need to do is ask.

A breakdown of the different kinds of Experts who are available on JustAnswer, including (but not limited to): vets, mechanics, computer techs, lawyers, doctors, and plumbers

What’s included in the JustAnswer membership?

  • 1-on-1 chats with Experts, 24/7
  • Free follow-ups and second opinions
  • Peace of mind from verified Experts in 150+ specialties
  • Free members-only iPhone iOS and Android app
  • 2 free phone calls per month (only available on the iOS app)

Plus extra benefits

Membership also unlocks FREE benefits and savings catered to your Expert needs. Get discounts at the groomers and ask a vet how to keep Fluffy healthy. Get small claims court help and consult with a lawyer to build your case. Get 24/7 roadside assistance and let a mechanic guide your at-home repairs. It’s yours when you activate benefits on your membership.

How much money do I save with a JustAnswer membership?

JustAnswer members can save hundreds by avoiding high-priced in-person services. For example...

  • Lawyers: The average in-person legal review costs $1,150
  • Veterinarians: The average visit costs around $100
  • Home improvement: The average repair visit costs around $100

For a low monthly fee, you can build your own team of Experts in 150+ specialties. Ask your first question for specific rates.

How much time do I save with a JustAnswer membership?

You’ll save hours with a JustAnswer membership – no more waiting rooms, driving across town, or wasting the day waiting for a repair person. In fact, the national average wait time to see a doctor is currently 24 days and rising.

Instead, get answers from the comfort of your couch. Our average initial response time is 6 minutes. Most questions are answered within 30 minutes as the Expert gathers details to give you a personalized answer.

Ask a question by providing details of your situation and then selecting a category of Expert.

Ask your first question to get started

Start your membership by asking a question. Get a response in minutes and chat for as long as it takes to get the answer. Don’t stop there though, get a second opinion for peace of mind, or ask another question for family and friends.

Explore other categories to get even more Expert answers. No matter what your question, we have an Expert for it.

  • Legal: Can you review this contract for me?
  • Health: Is it okay to drink alcohol while on antibiotics?
  • Pets: Is it okay to give my dog ibuprofen?
  • Home: My washing machine isn’t cleaning properly. What do I do?
  • Mechanic: My car’s turn signal isn’t working. Can you help?

Related help articles

Using JustAnswer FAQ

How can I cancel my membership?

How can I request a refund?

JustAnswer membership details

  • Membership benefits: Ask as many questions as you would like during the length of your membership, subject to the Fair Use Policy (described below).
  • Payment terms: By signing up for a membership, you are authorizing JustAnswer to automatically charge a membership fee each month or year you are enrolled in a membership program to the payment source that you provide to JustAnswer (e.g. credit card, PayPal account). The monthly or yearly membership fee is refundable until the end of the membership period.
  • Your right to cancel or sign up for a new membership: You have the right to cancel at any time. To cancel, when you are logged into your JustAnswer account, click on My Account on the top right of the page. Next, click on Membership. The Membership page shows subscription details and includes the option to cancel a membership and edit payment information.

*Fair Use Policy: Memberships are intended and authorized only for personal, non-transferrable, not-for-resale use. Excessive use by any particular customer may impair JustAnswer’s ability to offer memberships at reasonable prices to other customers and/or indicate non-personal, transferred or resale use.

JustAnswer's right to cancel: Notwithstanding any other terms, JustAnswer reserves the right to cancel your membership or any membership program in its entirety at any time and for any reason, including but not limited to your excessive use (as determined by JustAnswer in its sole discretion). In the event that JustAnswer cancels a membership, it will refund the current month's or year’s membership fee.

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