How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Barbara Your Own Question
Barbara, Enrolled Agent
Category: Tax
Satisfied Customers: 14072
Experience:  20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
Type Your Tax Question Here...
Barbara is online now
A new question is answered every 9 seconds

I filed my taxes on turbo tax and both federal and state

This answer was rated:

Hello, I filed my taxes on turbo tax and both federal and state were excepted. I’m irritated that I spent that much on getting them done but it’s so late for that. When I go to track my return now it won’t pull anything up on the irs site. Federal was executed on the 13th and state on the 27th I just want to find out when they will be deposited and it won’t pull anything up.
JA: Are you using TurboTax online? Or software installed on your computer?
Customer: Online
JA: Anything else you want the Accountant to know before I connect you?
Customer: no

Welcome to Just Answer. My name is Barbara, and I will be happy to assist you.


Even though your federal return was accepted on 1/13, the IRS did not start processing returns for refunds until 1/27. Today is only 2/11.


Refunds are issued within 21 days.


As to the state, states take longer that the IRS to process refunds.

Customer: replied 16 days ago.
Ok, nothing was wrong there should not have been.

There should not have been what?



Customer: replied 16 days ago.

Your refunds will be issued as soon as the IRS and state finishing processing them.

Customer: replied 16 days ago.
Besides I could have got them done for free lol to late turbo tax has dont them for years I didn't look
Customer: replied 16 days ago.
That was supposed to be done them

You can contact TurboTax to see if they will issue a refund for what you paid.

Customer: replied 16 days ago.
You think they might

It's worth a try.


The numbers are 888-777-3066 or 800-446-8848.

Customer: replied 16 days ago.
Thank you so much ��

It's been my pleasure!

Customer: replied 16 days ago.
What's the IRS main phone number


Customer: replied 14 days ago.
Hello I would like to cancel the subscription and receive my 5 dollars back I don't need to pay 65 dollars a month for this service and I don't have it to pay you
Customer: replied 14 days ago.
Please direct me where to go

You can call Customer Service at 888-862-9212

Customer: replied 14 days ago.
Customer attachment 2/13/2020 3:03:45 PM

Thank you.

Barbara and 4 other Tax Specialists are ready to help you