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Wallstreet Esq.
Wallstreet Esq., Tax Attorney
Category: Tax
Satisfied Customers: 586
Experience:  10 years experience
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Up date credit card info for turbo tax order. Software

Customer Question

up date credit card info for turbo tax order
JA: Are you using TurboTax online? Or software installed on your computer?
Customer: software installed on computer
JA: Anything else you want the Accountant to know before I connect you?
Customer: I have tried the last 3 days to do this and kept leaving phone numbers for a call back ...but nothing. I have been with turbo tax for 15 or more years. I am 85 years old and the update system stinks.
Submitted: 1 month ago.
Category: Tax
Expert:  Barbara replied 1 month ago.

Welcome to Just Answer. My name is Barbara, and I will be happy to assist you.


Here are the steps to change your credit card information with TurboTax.

  1. Click on My Account at the top of the online program screen.
  2. Click on Account Settings. On Billing & Shipping Information click edit.
  3. Then click on Overview in the box in the upper left.
  4. Then on Payment Information click on View/Edit
Customer: replied 1 month ago.
I don't have my pass word
Expert:  Barbara replied 1 month ago.

When you are at the log in page, you can reset your password.

Customer: replied 1 month ago.
For get it. After 3 days of no response on "call back", I purchased the program at Staples.
Expert:  Barbara replied 1 month ago.

Thank you for letting me know.